Amil Mammadov
Baku,AZ
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Royal Crown Hotel Management
Baku, Baku
04.2024 - 07.2025
- Greeted guests warmly and managed front desk operations daily.
- Handled inbound calls and directed inquiries to appropriate staff members.
- Managed reservations and coordinated check-in/check-out processes efficiently.
- Collaborated with housekeeping to ensure rooms met cleanliness standards.
- Assisted guests with requests, providing excellent customer service at all times.
Education
MBA - Business Management
Azerbaijan University of Architecture And Construc
Baku07-2026
Bachelor of Arts - Tourism Organization
Baku State University
Baku07-2024
Skills
- Front desk operations
- Team collaboration
- Data analysis
- Office administration
- Office supply inventory control
- Phone etiquette
- Data entry
- Staff management
- File management
- Travel planning
- Travel coordination
- Transcription and dictation
- Travel arrangements
- Customer service
- Project management
- Conflict resolution
- Communication skills
Accomplishments
- Certificates and honorary diplomas from the "Student Trade Union" during his student years
Certification
- Honorary Certificate from the Ministry of Culture and Arts
- Diplomas in music education.
Languages
Azerbaijan
First Language
Azerbaijan
Proficient (C2)
C2
Turkish
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Russian
Elementary (A2)
A2
Timeline
Receptionist
Royal Crown Hotel Management
04.2024 - 07.2025
MBA - Business Management
Azerbaijan University of Architecture And Construc
Bachelor of Arts - Tourism Organization
Baku State University
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