Summary
Overview
Work History
Education
Skills
Languages
Certification
Education and Training
Timeline
Generic
Amina Shikhaliyeva

Amina Shikhaliyeva

Baku

Summary

Detail-oriented IT Billing Administrator specializing in the Telecom sector, ensuring error-free systems and preventing revenue losses. With a strong foundation in cybersecurity and problem-solving skills, I excel at bringing structure and precision to complex processes, ensuring operational efficiency, accuracy, and clear communication across teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Billing Administrator

Azerconnect
04.2025 - Current
  • Provided technical assistance to customers experiencing difficulties with their bills, payments or accounts.
  • Worked closely with IT team to troubleshoot any problems encountered while using the billing system software.
  • Managed and maintained billing systems, ensuring data accuracy and integrity, and troubleshooting any issues.


IT Testing Engineer

Azerconnect
02.2024 - Current
  • Assisted in troubleshooting customer problems reported through support tickets or other channels.
  • Performed manual testing on Telecom Huawei platforms
  • Created test data for validating scenarios based on functional requirements.

Intern Volunteer

INSECO
06.2022 - 09.2022
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Documented processes for responding to cyber threats in accordance with industry standards.

Education

Some College (No Degree) - Linux Administration

ABB Tech Courses

Bachelor of Science - Computer Science

ADA University
05-2024

High School Diploma -

IB School And Lyceum Number 6
05-2020

Skills

  • Linux administration
  • Problem solving
  • Effective communication
  • Cybersecurity principles
  • SQL
  • Manual testing
  • Attention to detail
  • Quality assurance
  • Billing software proficiency

Languages

Russian
First Language
English
Proficient (C2)
C2
Azerbaijani
Intermediate (B1)
B1
German
Beginner
A1

Certification

  • Linux essentials 010-610 exam
  • NSE Certification Program by Fortinet (NSE1, NSE2, NSE3)
  • 10th place in Programming Olympiad ICPC Azerbaijan Regional

Education and Training

other,other,other

Timeline

IT Billing Administrator

Azerconnect
04.2025 - Current

IT Testing Engineer

Azerconnect
02.2024 - Current

Intern Volunteer

INSECO
06.2022 - 09.2022

Bachelor of Science - Computer Science

ADA University

High School Diploma -

IB School And Lyceum Number 6

Some College (No Degree) - Linux Administration

ABB Tech Courses

Similar Profiles

CREATE PROFILE
Amina Shikhaliyeva