Amir Hasanov

• Coordinated with vendors and suppliers to ensure delivery of merchandise in a timely manner.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Created work schedules for staff members based on forecasts and budget constraints.
• Promoted safety practices throughout the entire store by conducting safety drills periodically.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Formed and sustained strategic relationships with clients.
• Updated and maintained store signage and displays.
• Delegated work to staff, setting priorities and goals.

• Coordinated with vendors and suppliers to ensure delivery of merchandise in a timely manner.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Created work schedules for staff members based on forecasts and budget constraints.
• Promoted safety practices throughout the entire store by conducting safety drills periodically.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Formed and sustained strategic relationships with clients.
• Updated and maintained store signage and displays.
• Delegated work to staff, setting priorities and goals.

• Analysed sales, profits and inventory to identify trends and provide recommendations.
• Processed customer sales transactions, adjustments and refunds.
• Met with customers to discuss products and services.
• Assisted with opening and closing of retail branch office.
• Assisted with day-to-day operations and completed assigned management tasks.
• Learned about conflict resolution and shadowed management completing disciplinary hearings.
• Liaised with managers, supervisors and other senior staff, communicating clearly and concisely.
• Researched market and trends to inform strategic planning and decision-making.
• Executed tasks across departments, gaining practical experience in diverse operational functions.
• Worked closely with mentors to enhance leadership and managerial skills.

• I managed lumber and building materials
• Operated forklifts
• Provided exceptional customer service
• Maintaining an organized workspace
• Assisted customers with inquiries and product selection
• Collaborated with team members to meet operational goals

• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Coordinated with suppliers on pricing, delivery, and product selection.
• Shared wine knowledge with employees, encouraging team to develop wine knowledge through regular training sessions.
• Assisted guests in selecting bottles from our extensive collection of rare and vintage wines.
• Resolved problems or concerns to satisfaction of involved parties.
• Monitored inventory levels to ensure sufficient stock of wines were available for sale.
• Coached staff on strategies to enhance performance and improve customer relations.
• Produced sales and productivity reports.

Prior to my college experience, I worked as a Wine Manager at "Alex's Liquor and Discounts," gaining valuable insights into the world of winery and oenology. During my time in college, I continued to expand my knowledge and passion for wine through academic pursuits and extensive reading on enology and winemaking. However, when a promising job offer from 84 Lumber came my way, I temporarily paused my formal education, eager to explore new opportunities