Amir Jones
Glendale
Summary
Proven ability to thrive in fast-paced environments while maintaining safety and efficiency. Strong problem-solving skills and a commitment to exceptional service ensure successful outcomes in all tasks. Adaptable team player dedicated to achieving organizational goals.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in busy team environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
UPS Warehouse
09.2024 - 01.2025
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Certified Barista
Starbuck Coffee
01.2024 - 11.2024
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Courtesy Clerk
Sprouts Farmers Market Inc, Grocery
06.2022 - 10.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with large purchases by carrying items to vehicles.
- Assisted customers with checkout process to foster prompt and smooth transactions.
Register and Dining
Culvers
06.2021 - 03.2022
- Provided professional services and support in a dynamic work environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- At the time was 15 in high school, playing high level sports and maintaining good grades.
Education
High School Diploma -
Valley Vista High School
Surprise, Arizona05-2024
Skills
- Active listening
- Multitasking and organization
- Decision-making
- Time management
- Adaptability and flexibility
- Customer service
Certification
- Food Handlers Card
- Certified Barista
Honors Band in Highschool
I played a variety of instruments in elementary up until high school. I have experience with the flute, trombone, and percussion. Luckily I was good enough to perform on countless stages as a kid, play for marching bands in elementary, and even be accepted to play in a large honors band towards the end of my band career.
Languages
English
Timeline
Package Handler
UPS Warehouse
09.2024 - 01.2025
Certified Barista
Starbuck Coffee
01.2024 - 11.2024
Courtesy Clerk
Sprouts Farmers Market Inc, Grocery
06.2022 - 10.2022
Register and Dining
Culvers
06.2021 - 03.2022
High School Diploma -
Valley Vista High School
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