AMMAR ALRAHMOUN

• Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.

Directed clinic operations in Dermatology, Endocrinology, ENT, and Surgery.

Streamlined clinic workflows to enhance overall efficiency.

Delivered superior service to Royal Family and VIP patients, safeguarding their privacy.

Addressed internal patient grievances promptly to prevent escalation.

Enhanced operational efficiency by optimizing OR utilization.

Resolved pending Sleep Study cases to streamline operations.

• Directed clinic operations, ensuring efficient management of facial and laser appointment scheduling.
• Monitored service performance, conversion rates, and referral metrics.
• Managed sales of treatment packages and service promotions to patients.
• Streamlined inventory processes for essential equipment.
• Managed VIP and Royal Family cases, achieving superior patient satisfaction.
• Reduced patient wait times through effective management of patient flow and resource allocation.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Managed multiple tasks and met time-sensitive deadlines.