AMY BUSTAMANTE

Pyxis project, converting Omni-Cell Supply Stations into BD Pyxis.

o Taking supplies from new areas of future development, build and survey feedback from the medical team of their new machine.

o Collaborated with medical/non-medical teams on cross-training after deployment to optimize supply chain performance.

o Triage issues that arise within departments’ and engaged resources for escalation as needed.

• Consolidate inventory management processes by implementing an efficient organization system for each given department, reducing stock discrepancies.
• Improved warehouse workflow productivity by reorganizing storage layout and optimizing space utilization, transferring packages to other facilities, pack, and complete orders in a timely manner.
• Forecasted materials replenishment levels by performing analysis of usage, issues, and criticality.

• Scanned designated areas, replenished missing products, accepting orders in person or over the phone, fax orders for specialty beds for different departments.
• Procure shipments, confirming correct item(s) on packing slips, delivering items to departments who purchased an order.
• Observe missing products to Purchasing, schedule return orders, follow up with returns, donations, and missing product(s).
• Scan and download slips into designated PO's, arrange products into their locations, benefit Technicians where items are.
• Inspect loading dock for cleanliness and organization of pallets, remove any vacant boxes.
• Convert new products into inventory, assist Technicians on new product(s), attain assistance with an alternative product(s) when it falls on backorder.
• Create labels for the stockroom and Technicians for their designated areas, cycle count correct inventory on shelves.
• Sparing supplies to other sister hospitals, receiving supplies in need, call or schedule pick up order(s) to ship out.

• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
• Advise customers of necessary actions and strategies for debt repayment, locate, and monitor overdue accounts, using computers and a variety of automated systems.
• Confer with customers by telephone to determine reasons for overdue payments, review the terms of sales, service, or credit contracts.
• Record information about the financial status of customers and status of collection efforts, receive payments and post amounts paid to customer accounts.
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Greet customers and discuss the type, quality and quantity of merchandise sought for rental, answer telephones to provide information and receive orders.
• Organize products into appropriate spaces, checking over stock for low items and placing orders for products in a timely manner, quarterly inventory count.

• Greet guests and seat them at tables or in waiting areas, answer telephone calls and respond and record patrons' dining reservations.
• Provide guests with menus, inform patrons of establishment specialties and features.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
• Take and prepare to-go orders, assist with preparing and serving food and beverages.
• Operate cash registers to accept payments for food and beverages, prepare cash receipts after establishments close, and make bank deposits.