Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amy crump

Kingman

Summary

Reliable and hardworking professional with a strong background in customer service, cash handling, and front desk operations. Over three years of experience in fast-paced food service and retail environments, including drive-thru and check-in duties. Experienced youth leader for four years, developing strong leadership, mentoring, and organizational skills while guiding and supporting young individuals. Currently pursuing an associate degree in General Studies with a 3.8 GPA and honor society membership. Known for being dependable, detail-oriented, and able to communicate effectively with customers, coworkers, and team members. Seeking to grow professionally in a role that values strong work ethic, leadership, and people skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Central Kids Leader/Volunteer

Central Church
03.2020 - Current
  • Enhanced children''s spiritual growth by organizing and leading engaging Bible study sessions.
  • Promoted a safe and nurturing environment by implementing strict child safety protocols during all ministry events.
  • Increased participation in ministry events by creating fun, age-appropriate activities for children.
  • Participated in ongoing training opportunities to enhance personal knowledge of theology and child development practices.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities into lessons.

Cashier

Wamart
11.2024 - 03.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Stocked shelves with merchandise when needed.

Team Member

Wendys Restaurant
02.2022 - 08.2022
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the facility.
  • Collaborated with team members to achieve daily goals.
  • Provided customer service support to ensure satisfaction.
  • Assisted customers with product selection and the ordering process.
  • Operated cash registers to process payments from customers.

Cashier

Del Taco
01.2021 - 01.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed customer payments quickly and returned exact change and receipts.

Front Desk Receptionist

Kingman Area Food Bank
03.2020 - 01.2022
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Greeted customers warmly and made them feel welcome.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Handled sensitive information in a confidential manner.

Education

Associate - General Education

Mohave Community College
Kingman, AZ
01-2026

Certificate of Completion - Phlebotomy

Mohave Community College
Kingman, AZ
10-2025

Skills

  • Customer service
  • Point-of-sale operations
  • Attention to detail
  • Team leadership
  • Relationship building
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Cash management
  • Identification checks

Accomplishments

  • Currently a member of the Honor Society at Mohave Community College (since 2022)
  • Maintain a 3.8 GPA while balancing school, work, and family responsibilities
  • Recognized by instructors and employers for reliability, attention to detail, and strong communication skills

Certification

  • Basic Life support/CPR certification.
  • DPS Fingerprint Card
  • Child Sexual Abuse Awareness Certification

Timeline

Cashier

Wamart
11.2024 - 03.2025

Team Member

Wendys Restaurant
02.2022 - 08.2022

Cashier

Del Taco
01.2021 - 01.2022

Central Kids Leader/Volunteer

Central Church
03.2020 - Current

Front Desk Receptionist

Kingman Area Food Bank
03.2020 - 01.2022

Associate - General Education

Mohave Community College

Certificate of Completion - Phlebotomy

Mohave Community College

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Amy crump