Summary
Overview
Work History
Education
Skills
References
Timeline
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Amy Meeks

Oro Valley

Summary

Dynamic server with proven success at Outback Steakhouse, specializing in customer service and effective communication. Enhanced guest satisfaction through prompt service and adept conflict resolution. Skilled in POS system operations, consistently delivering exceptional dining experiences and promoting teamwork.

Overview

4
4
years of professional experience

Work History

Server

Outback Steakhouse
Tucson
06.2024 - 04.2025
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.

Server; Concierge

All Seasons Firewood
Oro Valley
03.2021 - 03.2023
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
  • Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.

Server

The Views @ Sun City Vistoso
Oro VALLEY
10.2021 - 01.2023
  • Informed customers of daily specials and signature menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.
  • Set up tables in between patrons to reduce wait times.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Some College (No Degree) - Business Management

University of Phoenix
Tucson Az

Skills

  • Customer service excellence
  • Sales strategies
  • POS system operations
  • Collaborative teamwork
  • Conflict resolution techniques
  • Effective communication

References

References available upon request.

Timeline

Server

Outback Steakhouse
06.2024 - 04.2025

Server

The Views @ Sun City Vistoso
10.2021 - 01.2023

Server; Concierge

All Seasons Firewood
03.2021 - 03.2023

Some College (No Degree) - Business Management

University of Phoenix

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