Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Amy Lienhart

Cottonwood

Summary

Dedicated professional with extensive experience in property management and personal assistance. Proven track record of successfully overseeing property operations, optimizing efficiency, and delivering exceptional service. Adept at managing diverse tasks, demonstrating strong organizational and communication skills. Committed to ensuring seamless property operations and providing comprehensive personal assistance.

Overview

20
20
years of professional experience

Work History

Owner and Founder

My Sedona VIP
07.2023 - Current
  • Currently in the process of founding and building a company. Demonstrating entrepreneurial initiative and commitment to business development.
  • Developing a website to facilitate seamless coordination with clients.
  • Specialize in crafting personalized itineraries for individuals on vacation in Sedona and surrounding areas, ensuring tailored and memorable experiences.
  • Efficiently booking reservations and other activities for clients.

House Manager/Personal Assistant

Elle Williams
05.2018 - Current
  • Managed and coordinated a successful home remodel. Overseeing collaboration with contractors to ensure timely scheduling and efficient project execution.
  • Proactively scheduled maintenance for a variety of household appliances, such as washer/dryer, refrigerators, air conditioning units, plumbing, and electrical systems to ensure a smoothly running home environment.
  • Maintained a clean household, overseeing laundry and varies household upkeep tasks.
  • Conducted routine grocery shopping and handled various errands.
  • Maintained pet care responsibilities, including feeding, scheduling veterinarian visits, and coordinating groomer appointments, ensuring the well-being of household animals
  • Managed mail handling and timely bill payments to uphold organized and efficient financial responsibilities.
  • Executed document scanning and facilitating effective email communication with external businesses to ensure seamless collaboration and information.
  • Effectively organized and scheduled family appointments, including medical, legal, financial, and personal commitments, ensuring timely adherence to important obligations.
  • Scheduled regular Maintenance for bug and pest control to ensure a pest free environment.
  • Facilitated travel by booking flights and making reservations.
  • Scheduled vehicle maintenance when necessary to ensure optimal performance and longevity.
  • Successfully fulfilled miscellaneous tasks and additional responsibilities as needed upon request.

Property Manager of Vacation Rental

G&E Holdings, LLC
11.2018 - 05.2019
  • Managed vacation rental occupancy by coordination appointments and overseeing the website to schedule arrivals and departures, ensuring a streamlined booking process.
  • Oversaw the recruitment and management of a dedicated cleaning crew to prepare vacation property, ensuring a pristine and welcoming environment for guests.
  • Coordinated landscaping services and effectively managed ongoing land maintenance to enhance the properties optimal appearance.
  • Scheduled and coordinated all necessary utility maintenance ensure seamless operation and functionality of property amenities.
  • Delivered personalized concierge service to first-time Sedona visitors, ensuring a memorable and tailored experience.
  • Successfully maintained a five-star status during tenure as manager, reflecting a commitment to exceptional service and quality standards
  • Ensured comprehensive inventory and restocking of amenities in vacation rental unit, maintaining a high standard of guest satisfaction and comfort.

Cashier Team Lead

Whole Foods Market
02.2004 - 05.2018
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Was top Fundraiser for charities 2014-2018, Top 10 in the region.

Education

High School Diploma -

Sedona Red Rock High School
Cottonwood, AZ
05.2001

Skills

  • Professional and mature
  • Adaptable and rapidly acquire new skill
  • Commitment to quality and service
  • Meticulous attention to detail
  • Strong and capable problem solver
  • Invoice Processing
  • Social media savvy
  • Housekeeping
  • Filing and data archiving
  • Chauffeuring
  • Errands
  • Time management
  • Schedule Management
  • Guest service

Additional Information

Verde Valley Fire District, Cottonwood AZ

11/2023 First aid, CPR and AED Certified

I am an Entrepreneur. I am creating a business that will bring business to the companies in the Verde Valley.

I was born in Sedona and have family throughout the Verde Valley.

I have cultivated friendships and acquaintances all around the Verde Valley.

Timeline

Owner and Founder

My Sedona VIP
07.2023 - Current

Property Manager of Vacation Rental

G&E Holdings, LLC
11.2018 - 05.2019

House Manager/Personal Assistant

Elle Williams
05.2018 - Current

Cashier Team Lead

Whole Foods Market
02.2004 - 05.2018

High School Diploma -

Sedona Red Rock High School

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Amy Lienhart