Amy Watters

Passionate manager with 25 + years of customer service that is dedicated to giving every customer a positive experience to promote loyalty and repeat business. Looking to do more coaching and help build positive, reliable, and strong minded teams. Willing to relocate: Anywhere Authorized to work in the US for any employer

• Management & leadership skills: Impact & influence — Proficient September2021 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
• Written communication — Proficient May2023 Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
• Front desk agent (hotel) — Proficient August2022 Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
• Retail customer service — Proficient February2023 Responding to customer situations in a retail setting Full results: Proficient
• Office manager — Proficient August2022 Scheduling and budgeting Full results: Proficient
• Supervisory skills: Motivating & assessing employees — Proficient September2021 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
• Sales skills — Proficient November2022 Influencing and negotiating with customers Full results: Proficient
• Attention to detail — Proficient March2022 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
• Warehouse safety — Proficient February2023 Using safe practices in a warehouse setting Full results: Proficient
• Administrative assistant/receptionist — Completed February2023 Using basic scheduling and organizational skills in an office setting Full results: Completed
• Work style: Reliability — Proficient August2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
• Front desk agent (hotel) — Proficient April2022 Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
• Work motivation — Proficient September2022 Level of motivation and discipline applied toward work Full results: Proficient
• Basic maintenance and repair — Proficient March2022 Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities Full results: Proficient
• Verbal communication — Proficient October2021 Speaking clearly, correctly, and concisely Full results: Proficient
• Customer service — Proficient February2023 Identifying and resolving common customer issues Full results: Proficient
• Mechanical knowledge — Completed February2023 Understanding and applying mechanical concepts and processes Full results: Completed