Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy Wenses

Maricopa

Summary

Dynamic and self-motivated professional with extensive experience at Coca-Cola, excelling in shipping documentation and delivery scheduling. Proven track record in enhancing operational efficiency and customer satisfaction through effective communication and teamwork. Skilled in utilizing warehouse management systems to optimize shipment tracking and ensure both in and out timely deliveries.

Offering strong organizational skills and attention to detail, eager to learn and develop in the dispatcher environment. Contributes proactive attitude and ability to quickly learn inventory systems and other processes to grow and learn. Ready to use and develop skills in communication and data entry in the DSD dispatcher role.

Overview

3
3
years of professional experience

Work History

Shipping and Receiving Clerk

Coca-Cola
06.2023 - Current
  • Processed incoming shipments, ensuring accurate documentation and compliance with safety regulations.
  • Utilized warehouse management systems for order processing and shipment tracking.
  • Collaborated with logistics teams to streamline shipping schedules and reduce delays.
  • Assisted in developing improved workflows that increased overall operational efficiency within the department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
  • Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.

Brand Ambassador

Polo Ralph Lauren Factory Store
10.2022 - 03.2023
  • Engaged customers by delivering exceptional brand experiences and promoting product knowledge.
  • Monitored inventory levels, ensuring stock availability and timely replenishment of merchandise.
  • Resolved customer inquiries and concerns efficiently, enhancing overall satisfaction with brand experience.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Provided exceptional customer service to drive satisfaction.
  • Worked with team to achieve sales goals for products.
  • Maintained clean, organized and professional work environment.

Education

High School Diploma -

Primavera Online Highschool
Mesa, AZ
07-2019

Skills

  • Self-motivated and independent
  • Teamwork and cooperation
  • Effective communication
  • Warehousing operations
  • Punctual and reliable
  • Shipment tracking
  • Shipping documentation
  • Delivery scheduling
  • Materials transportation
  • Materials transport
  • Product knowledge
  • Task prioritization

Languages

Spanish
Full Professional

Timeline

Shipping and Receiving Clerk

Coca-Cola
06.2023 - Current

Brand Ambassador

Polo Ralph Lauren Factory Store
10.2022 - 03.2023

High School Diploma -

Primavera Online Highschool
Amy Wenses