Ana Colorado
Prescott
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Arcadia Health Care
03.2025 - 06.2025
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Customer Service Representative
York Dodge Jeep
08.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Shift Leader
Thrifty Ice Cream
08.2015 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
No Degree - Aerospace Engineering
Cochise College
Douglas, AZNo Degree - Aerospace Engineering
Yavapai College
Prescott, AZNo Degree - FAA Pilot Certification
Southwestern Aviation
Benson, AZNo Degree - Accelerated Fast Track Program
University of North Dakota
Mesa, AZ09-2025
Skills
- Proficient in flight instruments G1000, G430 and steam gauges
- Part 141 and 61 training
- First time rate pass on all oral and practical examinations
- AOPA member, Latino Pilot Association member
- Attention to detail
- Time management
- Listening skills
- Organizational and leadership management
- Ethical behavior
- Continuous improvement
- Bilingual
Objective
To obtain a career as a flight crew-member with Nana Regional Corporation.
Flight Time
- TOTAL TIME: 267.1
- SINGLE ENGINE LAND TIME: 223.8
- PA-28-181: 140.1
- PA-28-161: 54.5
- C-182RG: 21.5 C-172S: 7.1
- C-310: 40.8
- PIC TIME: 185.4
- INSTRUMENT TIME: 71.9
- CROSS COUNTRY TIME: 64.3
- NIGHT TIME: 35.6
Certification
Commercial Single Engine Land Airplane, Instrument rated
Commercial Multi Engine Land Airplane, Instrument rated
High Performance and Complex Airplane
FAA 1st Class Medical
Spin Training
Timeline
Front Desk Receptionist
Arcadia Health Care
03.2025 - 06.2025
Customer Service Representative
York Dodge Jeep
08.2024 - 01.2025
Shift Leader
Thrifty Ice Cream
08.2015 - 12.2023
No Degree - Aerospace Engineering
Cochise College
No Degree - Aerospace Engineering
Yavapai College
No Degree - FAA Pilot Certification
Southwestern Aviation
No Degree - Accelerated Fast Track Program
University of North Dakota
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