Ana Ray
Buckeye
Summary
Fostered a positive team atmosphere by demonstrating reliability and strong interpersonal skills. Championed customer satisfaction by delivering exceptional service and anticipating needs. Oversaw end-of-night cleaning processes to uphold high standards of establishment.
Overview
2027
2027
years of professional experience
Work History
Daycare Assistant
Kellys lil treasures
Buckeye, AZ
10.2021 - Current
- Prepared balanced meals to promote healthy eating habits among kids.
- Engaged with parents to foster collaboration and support student development.
- Developed structured activity plans to enhance children's learning and development.
- Oversaw cleanliness and organization of kitchen and workspace to promote operational efficiency. Coordinated with team members to maintain a productive work environment. Implemented best practices for workspace management.
- Facilitated a safe and nurturing environment for children to learn and play.
- Implemented engaging programs to enhance children's social interaction and communication abilities.
Server
Ojos Locos Sports Cantina
Phoenix, AZ
2023 - Current
- Provided excellent customer service by promptly addressing guest needs and inquiries.
- Operated point-of-sale system accurately to process orders and handle transactions efficiently.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and service protocols.
- Adapted quickly to fast-paced environment, managing multiple tables effectively during peak hours.
- Upsold menu items to enhance guest experience and increase revenue for establishment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sale numbers by 10%
Bartender
Ojos Locos Sports Cantina
Phoenix
2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Always having a positive attitude and upbeat personality making it fun to be at work while also taking care of customers and gaining loyal customers
Optician
Vision Center by Walmart
Goodyear, AZ
03.2019 - 06.2021
- Conducted meaningful dialogues with customers to address inquiries and provide support.
- Guided customers in selecting appropriate frame options to enhance their purchasing experience.
- Conducted comprehensive assessments of patients' lenses and eyes to facilitate effective treatment strategies.
- Managed order dispensing operations to enhance efficiency and ensure timely product distribution.
- Coordinated appointment setting to enhance client engagement and service delivery.
- Adjusted lenses to accommodate new frames, maintaining optimal peripheral vision.
- Provided attentive customer service to enhance client experience and support business objectives.
Sandwich Artist
Subway
Goodyear, AZ
08.2016 - 06.2018
- Prepared high-quality meals to enhance customer dining experiences.
- Oversaw ordering and restocking processes to ensure availability of food and essentials, supporting seamless store operations.
- Facilitated completion of essential paperwork to support operational efficiency.
- Assisted in conducting job interviews to identify qualified candidates for open positions.
- Implemented strategies to address customer concerns and restore satisfaction during challenging interactions.
- Fostered a welcoming atmosphere by maintaining a friendly and approachable demeanor with customers.
Bartender
Bar Smith
Phoenix
2026 - 2026
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bottle Girl
Bar Smith
Phoenix
2024 - 2026
- Provided prompt and attentive service to guests, enhancing overall dining experience.
- Developed strong knowledge of menu items and beverage pairings, enhancing guest recommendations.
- Learned every section quickly and did whatever I could do to make customers happy
- Delivered customers bottles in a timely fashion
- Created signs and always had a positive attitude, made customers experience one they wouldn’t forget
- Poured customers exact shots while also watching out for intoxication.
- Making sure their tables are always restocked and that they always have what they needed
Education
High School Diploma -
Primavera
Florida 06.2019
High school diploma -
Desert Edge High School
Goodyear, AZ05.2018
Skills
- Cooking
- Meal Preparation
- Cashiering
- Organizational Skills
- Childcare
- Bartending
- Bottle serving
- Experience with Children
- Infant Care
- Patience
- Babysitting
Timeline
Daycare Assistant
Kellys lil treasures
10.2021 - Current
Optician
Vision Center by Walmart
03.2019 - 06.2021
Sandwich Artist
Subway
08.2016 - 06.2018
Server
Ojos Locos Sports Cantina
2023 - Current
Bartender
Ojos Locos Sports Cantina
2023 - Current
Bartender
Bar Smith
2026 - 2026
Bottle Girl
Bar Smith
2024 - 2026
High School Diploma -
Primavera
High school diploma -
Desert Edge High School