Anahi Alvarez Robles
San Luis
Summary
Detail-oriented professional with expertise in case management and conflict resolution. Known for exceptional documentation accuracy and scheduling efficiency, ready to enhance team collaboration and communication systems.
Overview
8
8
years of professional experience
Work History
Detention Support Specalist
Yuma County Sheriff's Office
Yuma
2024.09 - Current
- Scheduled defendants for court appearances efficiently.
- Answered phone calls to address inquiries promptly.
- Managed fax and email communications for case documentation.
- Recorded bond amounts accurately for processing.
Front Office Secretary
Sun Valley Elementary School
San Luis
2021.07 - 2024.09
- Maintained positive working relationship with fellow staff and management.
- Collaborated with teachers to facilitate smooth communication between staff and families.
- Coordinated meetings and scheduled appointments for staff and parents.
- Assisted in maintaining student files and confidential information securely.
- Updated contact lists regularly to ensure accuracy of information available at front desk.
Correctional Officer II
Arizona Department of Corrections
San Luis
2018.02 - 2021.07
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Facilitated dialogue between inmates and staff to promote understanding and reduce conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates to reduce tension and maintain a peaceful atmosphere within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Maintained accurate records of inmate behavior and incident reports.
- Trained new officers on procedures, safety measures, and emergency responses.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Education
High School Diploma -
San Luis High School
San Luis, AZ2011-05
Skills
- Case management
- Communication systems
- Documentation accuracy
- Scheduling efficiency
- Conflict resolution
- Customer relationship management
- Team collaboration
- Customer engagement
- Empathy and patience
Languages
Spanish
Professional
Timeline
Detention Support Specalist
Yuma County Sheriff's Office
2024.09 - Current
Front Office Secretary
Sun Valley Elementary School
2021.07 - 2024.09
Correctional Officer II
Arizona Department of Corrections
2018.02 - 2021.07
High School Diploma -
San Luis High School