Anastacia Rubio
Chandler
Summary
Proven multitasker and team collaborator, I excelled at Zipps Bar and Grill by enhancing guest experiences and managing high-volume dining efficiently. My expertise in cash handling and exceptional customer service, combined with a strong work ethic, drove significant improvements in service delivery and customer satisfaction, showcasing my ability to thrive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Zipps Bar and Grill
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Customer Service Cashier
Safeway
07.2020 - 01.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
High School Diploma -
Highland High School
Gilbert, Az05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Table bussing
Timeline
Server/Bartender
Zipps Bar and Grill
02.2023 - Current
Customer Service Cashier
Safeway
07.2020 - 01.2023
High School Diploma -
Highland High School
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