Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Anastasia Ward

Phoenix,AZ

Summary

Dynamic and self-motivated professional with a proven track record at JPMorgan Chase, excelling in problem-solving and teamwork. Adept at managing multiple tasks while delivering excellent work. Recognized for strong communication skills and a commitment to continuous improvement, ensuring efficient operations in fast-paced environments.

Overview

10
10
years of professional experience

Work History

JPMorgan Chase

Transactions Specialist I
04.2021 - Current
  • Passionate about learning and committed to continual improvement.
  • Manage time efficiently in order to complete all tasks within end of the day.
  • Organized and detail-oriented with a strong work ethic.
  • Im on various committees such as Rohm,fun committee,and was just elected to be voice ambassador for 1st shift in red zone.
  • Im knowledgeable in multiple functions such as scanning, assemble,balance,rejects assemble an balance,QC rejects,postage,and extraction.

UnitedHealthcare

Provider Resolution Specialist
08.2017 - 04.2021
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Tempe, AZ Provider Resolution Specialist, Review healthcare policy to determine eligibility/coverage. Review insurance claim forms/related documents and review for accuracy. Process/review Authorization request/problem-solving skills, provides superb customer service, high pace atmosphere. Transmit claims for further investigation/assign adjustment request for claim issues. Magellan healthcare, Phoenix, AZ

Magellan Heath Care

Authorization Specialist
09.2015 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Authorization Specialist, Working with multiple health plans to process medical eligibility. Provide stellar customer service. Create medical authorization request/review system for automatic approvals. Train others and coach new hires Maintain knowledge of current events and trends in such areas as money laundering and criminal tools and techniques.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ
05-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Dependable and responsible

Accomplishments

  • I have made over 10 changes to work production areas or facility with becoming voice ambassador.
  • Rohm can always count on me to make sure the board is updated with information for employees.
  • I competed women on the move course and got a certificate for engagement and took away some good information that could be used in the long term.
  • i have recently joined BOLD and im excited to see what that brings.

Languages

English
Full Professional

Timeline

JPMorgan Chase

Transactions Specialist I
04.2021 - Current

UnitedHealthcare

Provider Resolution Specialist
08.2017 - 04.2021

Magellan Heath Care

Authorization Specialist
09.2015 - 01.2017

High School Diploma -

South Mountain High School

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Anastasia Ward