Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andrea Castro

Tucson

Summary

Results-driven sales associate with a strong focus on customer service, problem-solving, and effective communication. Proven ability to build relationships, resolve client concerns, and enhance satisfaction in a dynamic environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Buy Low Cost Insurance
Tucson, AZ
05.2020 - Current
  • Established relationships with clients to provide ongoing support and address concerns regarding their policies.
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Maintained high standards of customer service by building relationships with clients.

Customer Service Representative

Buy Low Cost Insurance
Tucson, AZ
05.2020 - Current
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.

Education

Bachelor of Science in Justice Studies -

Grand Canyon University
Phoenix, AZ
12-2027

High School Diploma -

Flowing Wells High School
Tucson, AZ
05-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Certification

  • UAZ Paralegal Certificate
  • Arizona Personal Lines Insurance Producer license

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Buy Low Cost Insurance
05.2020 - Current

Customer Service Representative

Buy Low Cost Insurance
05.2020 - Current

Bachelor of Science in Justice Studies -

Grand Canyon University

High School Diploma -

Flowing Wells High School
Andrea Castro