Andrea Daugherty

• Liaised with staff managers to collaboratively design process change implementation plans.
• Monitoring and reporting on process performance to verify compliance with established standards.
• Increase efficiency and team performance by implementing actionable process improvements.
• Gather documentation and create reports on assessed information.

Monitoring and reporting on compliance standards for Medicaid prior authorization.

Conduct root cause analyses to pinpoint underlying problems within existing processes in prior authorization to enable targeted improvements.

Process and manage reports on a monthly basis to effectively collaborate with various departments.