Andrea Daye
Tempe,AZ
Summary
Dedicated and detail-oriented Telemetry Technician with over 20 years of healthcare experience, specializing in rhythm interpretation and high-paced cardiac monitoring environments. Skilled in administrative coordination, including scheduling, staff support, medical record management, and ensuring compliance with healthcare regulations. Proven ability to manage priorities efficiently while maintaining precise documentation and promoting effective cross-departmental communication. Committed to advancing organizational goals through exceptional patient care, leadership, and operational excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Telemetry Technician
HonorHealth
11.2023 - Current
- Enhanced patient care by accurately monitoring and interpreting EKG data for early detection of cardiac abnormalities.
- Precept new employees to use correct interpretation, follow Unit processes, and proper use telemetry equipment, to foster a knowledgeable and skilled workforce.
- Promoted a positive work environment by actively participating in team-building activities and promoting open communication among colleagues.
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Played an integral role in reducing instances of alarm fatigue among peers and staff by properly setting alarms according to established protocols and individual patient needs.
Monitor Technician
Dignity Health
12.2020 - 04.2024
- Provided accurate documentation of patient information for timely communication with medical staff.
- Followed all protocols to respond to irregular cardiac activity
- Observed and evaluated cardiac activity and reported changes to medical staff
- Demonstrated in-depth understanding of telemetry equipment functions
- Monitored and documented heart rhythms according to physicians' orders
- Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
- Implemented alarm management strategies that effectively prioritized critical alerts and reduced false alarms, improving overall patient care.
Telemetry Monitor Technician/Clinical Administrative Coordinator
HonorHealth
11.2020 - 11.2023
- Monitored and documented heart rhythms according to physicians' orders. Reported any rhythm changes to RN.
- Assisted with improvement and implementation of cardiac log forms
- Completed bi-weekly payroll for 76 employees.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Manage schedules for Director and staff to maximize team productivity
- Managed office supplies, equipment and special inventory
- Prepared meetings for Staff and Directors.
- Scribed for daily Qventus Discharge rounds.
- Obtained and organized Employee files, Unit documents, Unit Huddle boards and Hospital policies
- Monitored all staff for compliances with mandatories
- Improved workflow efficiency by maintaining up-to-date documentation on monitored patients.
- Maintained strict adherence to hospital/Unit policies and procedure.
Telemetry Technician/Unit Secretary
HonorHealth
02.2005 - 05.2019
- Facilitated timely patient discharges by efficiently transferring monitoring equipment between units as needed.
- Educated patients on testing and preparation steps prior to procedure.
- Played an integral role in reducing instances of alarm fatigue among healthcare providers by properly setting alarms according to established protocols and individual patient needs.
- Utilized advanced knowledge of arrhythmias to identify potential life-threatening events promptly and notify appropriate medical personnel accordingly.
Patient Placement / Staffing Coordinator
HonorHealth
05.2015 - 01.2017
- Collected and analyzed information to monitor compliance with budgets per hospital policy and guide lines
- Liaised between hospital departments to facilitate effective communication between staffing resources and house supervisors
- Triage ED, Surgery, Direct Admits and Outpatients patients to appropriate units based on diagnosis and staffing ratios per house supervisors
- Devoted special emphasis to Staffing hospital with an appropriate number of employees needed based on patient ratios
- Maintained files and directed employee for floating, cancellations, and attendance
Telemetry Technician
Temple University Hospital
04.2003 - 02.2005
- Followed all protocols to respond to irregular cardiac activity
- Observed and evaluated cardiac activity and reported changes to medical staff
- Demonstrated in-depth understanding of telemetry equipment functions
- Monitored and documented heart rhythms according to physicians' orders
Telemetry Technician/Unit Secretary
HonorHealth
06.1997 - 03.2003
- Observed and document cardiac activity and reported changes to RN
- Organized paperwork such as charts and reports for office and patients
- Completed skilled administrative work to support all office staff and operational requirements
- Developed training protocols for new unit secretaries
- Transcribed doctors' medication orders, lab test requests and care plans
- Monitored and maintained equipment and inventory
- Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel
- Provided information for patient admissions and discharges
- Organized patient files and streamlined operations to improve efficiency
- Educated new employees on correct use and interpretation of telemetry equipment, fostering a knowledgeable and skilled workforce.
Education
Associate of Arts -
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ03.2024
Certified Cardiographic Technician
American Center of Technical Arts And Sciences
Philadelphia, PA11.1995
Skills
- Cardiac Rhythm Expertise
- Administrative Coordination
- Epic
- Proficient in Word and Excel
- Payroll
- Staffing Coordination/Scheduling
- Excellent Preceptor/Mentor
- Committed to Continuous Learning
Certification
CRAT
Timeline
Telemetry Technician
HonorHealth
11.2023 - Current
Monitor Technician
Dignity Health
12.2020 - 04.2024
Telemetry Monitor Technician/Clinical Administrative Coordinator
HonorHealth
11.2020 - 11.2023
Patient Placement / Staffing Coordinator
HonorHealth
05.2015 - 01.2017
Telemetry Technician/Unit Secretary
HonorHealth
02.2005 - 05.2019
Telemetry Technician
Temple University Hospital
04.2003 - 02.2005
Telemetry Technician/Unit Secretary
HonorHealth
06.1997 - 03.2003
Associate of Arts -
Maricopa Community Colleges - Paradise Valley Community College
Certified Cardiographic Technician
American Center of Technical Arts And Sciences
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