Banking professional with a proven track record at previous institutions, excelling in exceptional customer service, cash handling, and account maintenance. Skilled in identifying cross-selling opportunities and achieving sales targets, I foster strong client relationships while ensuring compliance with banking regulations. Highly organized and a certified Notary Public, I thrive in collaborative environments.
• Identified opportunities to cross-sell banking products and services to existing clients
• Developed and maintained strong relationships with clients
• Collaborated with internal teams such as wealth management, mortgage lending, and business banking to deliver integrated solutions for clients
• Achieved monthly sales targets by proactively identifying new business opportunities within the assigned client base
• Assisted clients with account opening, closing, and maintenance processes while ensuring adherence to bank policies and procedures
• Conducted regular reviews of client accounts to ensure compliance with regulatory requirements and identify potential risks or issues
• Participated in community events or networking activities to build brand awareness and generate referrals for new business prospects
• Matching affluent clients and businesses to financial products based on their individual needs