Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Andrea Leon

Maricopa

Summary

Enthusiastic and dedicated professional with proven customer service and communication skills from cashier roles. Seeking transition into teaching, leveraging strong interpersonal abilities and solid educational background to create engaging and supportive learning environments. Proficient in English and Spanish, eager to apply passion for education and commitment to student success in a dynamic teaching role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin’ Donuts
06.2022 - 03.2025
  • Developed strong customer service skills by interacting with and assisting customers daily.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked efficiently as part of a team to ensure smooth operations and a positive customer experience.
  • Demonstrated excellent time management by efficiently handling multiple tasks during peak hours.
  • Managed cash transactions accurately and responsibly.
  • Gained more experience in food preparation and maintaining cleanliness standards.
  • Thrived in a fast-paced environment, handling pressure and high-volume customer traffic with ease.

Production Worker

Panaz Bread Company
09.2021 - 12.2021
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Followed safety procedures and guidelines to maintain safe working environments.

Cashier

Fry’s Marketplace
05.2021 - 09.2021
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.

Crew Member

Raising Cane's Restaurants
11.2019 - 11.2020
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Calculated totals, processed payments and issued receipts.

Education

High School Diploma -

Vista Grande High School
Casa Grande, AZ
05.2020

Associate of Arts - Secondary Education

Mesa Community College
Mesa, AZ
05.2025

Skills

  • Effective interpersonal communication
  • Effective team collaboration
  • Strong background in customer support
  • Responsive to changing circumstances
  • Strong attention to detail
  • Coordinating multiple responsibilities

Certification

  • Certified Trainer, Dunkin' Donuts - 2023-2025
  • Food Handler Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Member

Dunkin’ Donuts
06.2022 - 03.2025

Production Worker

Panaz Bread Company
09.2021 - 12.2021

Cashier

Fry’s Marketplace
05.2021 - 09.2021

Crew Member

Raising Cane's Restaurants
11.2019 - 11.2020

High School Diploma -

Vista Grande High School

Associate of Arts - Secondary Education

Mesa Community College

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Andrea Leon