Andrea Mata Boswell

• Welcomed customers upon their entry into the store.
• Assisted clients in identifying solutions for their preferences.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

I would pick up passengers and take them to their location and waited for them if needed. I created friendly conversations with the passengers to make them feel comfortable.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
• Managed customer service operations, including taking orders and resolving complaints.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
• Increased production efficiency through effective time management and multitasking during busy periods.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Increased customer satisfaction with friendly and efficient service.
• Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.