Andrea Palmer
Peoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Stylist
Sharkeys Cuts For Kids
04.2023 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Receptionist
The Skin And Makeup Institute
02.2019 - 04.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Lead Teacher
Primrose Schools
05.2015 - 11.2019
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Education
Cosmetology Certification - Cosmetology
Kor Beauty Academy
Peoria04.2023
High School Diploma -
Sunrise Mountain High School
Peoria, AZ05.2012
Skills
- Customer Preferences
- Customer Needs Assessment
- Women's Haircuts
- Cash Counting
- Store Opening and Closing
- Heavy Lifting
Timeline
Stylist
Sharkeys Cuts For Kids
04.2023 - Current
Receptionist
The Skin And Makeup Institute
02.2019 - 04.2022
Lead Teacher
Primrose Schools
05.2015 - 11.2019
Cosmetology Certification - Cosmetology
Kor Beauty Academy
High School Diploma -
Sunrise Mountain High School
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