Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Sandoval

Tolleson,AZ

Summary

Dynamic individual with hands-on experience in Crisis Mental Health and Substance Misuse Services in various employment settings and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Owner/Operator/Remote & In Person Services

Private Practice
01.2020 - Current
  • Interview consumers, relatives, and other involved persons to gather personal and social data relevant to assessing mental or emotional disorders.
  • Develop service plans with consumers; evaluate psychological, economic, vocational, educational, physical, health, socialization, and housing needs.
  • Coordinate and participate with multidisciplinary teams (psychiatrists, psychologists, and other program staff) and community agencies in carrying out and designing treatment or rehabilitation plans.
  • Assist consumers and other concerned individuals in understanding the nature of major psychological illnesses and their psychosocial effects.
  • Assist consumers and their families in understanding and choosing options of mental health treatment.
  • Initiate and conduct individual, collateral, group, and family therapy sessions.
  • Establish and maintain effective contact with local area mental health resources, including community members, parents, schools, residential facilities, and other agencies/organizations.
  • Participate in mental health conferences and local area committees.
  • Provide SAP Evaluations (for those with DOT federal regulations violations)

Behavioral Health Services Supervisor

Riverside University Health Systems-BH- Blythe BH and SAPT Clinic
08.2017 - 05.2023
  • Recruit, hire, orient, supervise, direct and discipline professional and paraprofessional staff in an integrated behavioral health, substance use, and primary medical health clinic setting, with a consumer age range is from Children to older adults.
  • Act as a Department liaison to community agencies and other County Departments relevant to assigned programs. Conduct Utilization/Quality Improvement Activities in line with the Federal Title IX.
  • Provided diagnosing and treating a variety of psychological illnesses and personality disorders, dual diagnosis, and maladaptive behaviors to clients and their families when needed.
  • Provide consultation and advise other management and healthcare professionals on complex employee performance and behavioral concerns and sensitive issues such as psychological, physiological and sociological aspects of alcoholism and other addictions.
  • Provide educational material to the level and interests of the audience and lead training seminars, and discussion groups and trainings on post-traumatic stress syndrome, Cognitive Behavioral Therapy, Teen Stress, Motivational Interviewing, Trauma Informed Systems in the workplace, as well as documentation standards.
  • Supervise a Drug Court (Diversion program) as well as a Driving Under the Influence Program (Diversion Program). Engage in other duties and activities as assigned.
  • Coordinated critical incident stress management through a county program called "Brief the Debriefers".

Clinical Therapist II

Riverside University Health Systems-BH- QI Outpatient/Detention
10.2015 - 07.2017
  • Conducted Utilization/Quality Improvement Activities. Performed chart audits for county outpatient/detention programs as well as county contracted programs and providers.
  • Provided Electronic Health Records training for both ELMR and Tech Care to county outpatient staff as well as detention staff, using Federal Title IX and Title 22, along with Riverside County documentation standards as the standard.
  • Investigated and resolved grievances and appeals for consumers and providers.
  • Assisted with helping staff to problem solve documentation concerns and issues as they arise.
  • Served as an expert therapist role, using a Court Ordered Consent Decree, Title IX, Title 15, and Title 22 as the standard. Trained over 200 Forensics staff according to these standards.

Group Counselor

Community Support Services-Phoenix, AZ
11.2014 - 10.2015
  • Provided assessment and transitional aftercare for clients that were released from the Maricopa County Jail ALPHA program (drug treatment program for inmates). Provided group counseling using the MATRIX system.
  • Provided court ordered assessment for clients convicted of DUI.
  • Provided court ordered DUI groups and Domestic Violence/Anger management groups.
  • Participated in DUI Court and Drug Court consultation meetings weekly with the Judge, Attorneys, and the Probation Officers.

Adult Clinician III

Jewish Families & Children's Services-Phoenix, AZ
09.2014 - 03.2015
  • Provide Counseling Services for Adults.
  • Participated on a Multidisciplinary team
  • Completed clinical documentation, meeting documentation standards
  • Maintained 80% and above productivity
  • Coordinated care with community and internal partners
  • Established appropriate course of treatment and implemented interventions.

Behavior Health Technician

Delta-T Group/Phoenix Interfaith Counseling-Phoenix, AZ
06.2014 - 09.2014

Provide Counseling Services for children, adolescents, individuals, and families.

  • Place is no longer in business: Reference Contact Eric Voigtman 602-697-2505
  • Performed client intake procedures according to internal standards for new admissions.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.

Clinical Therapist I

Riverside County Department of Mental Health, Indio Jail
09.2012 - 05.2014
  • Provided Crisis Counseling and assessment services for a culturally diverse inmate population.
  • Developed treatment plans with clients; evaluated psychological, economic, vocational, educational, physical, health, socialization, and housing needs.
  • Coordinated care with other providers and community agencies in carrying out and designing treatment and/or rehabilitation plans.
  • Assisted clients and other concerned individuals in understanding the nature of major psychological illnesses and their psychosocial effects.
  • Assisted the clients in understanding their options of mental health treatment.
  • Performed crisis assessments and interventions, which included safety cell placement and evaluations, involuntary hospitalization and Tarasoff procedures.
  • Maintained 80% or higher productivity.

Clinical Therapist I

Riverside County Department of Mental Health, MDFT Program
04.2011 - 09.2012
  • Provided counseling and case management to high risk youth with substance use issues, and their families. The motto of MDFT is “Whatever it takes”. I would often work with the adolescent, family, probation officer, teacher, principal, friends, and whoever else was involved in the adolescent’s world.
  • The services were often performed in juvenile hall, homes, probation department, or at the office.
  • Maintained 80% or above productivity.

Marriage and Family Therapy Intern

Center for Family Solutions of Imperial Valley
05.2010 - 11.2010
  • Provided group, individual, couple, child, and family therapy, psycho-education, and referred clients and families to community service agencies.
  • Assisted in community education and outreach activities.
  • Prepared and presented training on domestic violence, crisis and intervention, and peer counseling for the volunteer staff.

Marriage and Family Therapy Trainee

Fresno Family Counseling Center
08.2009 - 01.2010
  • Provided individual, couples, and family counseling to children and adults.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported organizational objectives with help from existing employees.
  • Participated in peer reviews
  • Completed documentation according to documentation standards

Education

MS - Counseling

California State University Fresno
Fresno, CA
08.2010

BA - Psychology

California State University Stanislaus
Turlock, CA
05.2008

AA - Psychology

Merced Junior College
Merced, CA
12.2006

Skills

  • Staff training and development
  • Quality improvement
  • Medical billing and coding
  • Volunteer management
  • Clinical supervision
  • Patient care coordination
  • Disaster preparedness
  • Recruitment and retention
  • Critical Incidents services

Certification

  • CA- LMFT 87916 (2015-07-Present)
  • AZ- LMFT 15433 (2020-01-Present)
  • KS-LCMFT- 03312 (2023-07-Present)
  • SAP-174755-(2024-06-Present)

Timeline

Owner/Operator/Remote & In Person Services

Private Practice
01.2020 - Current

Behavioral Health Services Supervisor

Riverside University Health Systems-BH- Blythe BH and SAPT Clinic
08.2017 - 05.2023

Clinical Therapist II

Riverside University Health Systems-BH- QI Outpatient/Detention
10.2015 - 07.2017

Group Counselor

Community Support Services-Phoenix, AZ
11.2014 - 10.2015

Adult Clinician III

Jewish Families & Children's Services-Phoenix, AZ
09.2014 - 03.2015

Behavior Health Technician

Delta-T Group/Phoenix Interfaith Counseling-Phoenix, AZ
06.2014 - 09.2014

Clinical Therapist I

Riverside County Department of Mental Health, Indio Jail
09.2012 - 05.2014

Clinical Therapist I

Riverside County Department of Mental Health, MDFT Program
04.2011 - 09.2012

Marriage and Family Therapy Intern

Center for Family Solutions of Imperial Valley
05.2010 - 11.2010

Marriage and Family Therapy Trainee

Fresno Family Counseling Center
08.2009 - 01.2010

MS - Counseling

California State University Fresno

BA - Psychology

California State University Stanislaus

AA - Psychology

Merced Junior College
Andrea Sandoval