Andrea Vail
Waddell
Summary
Results-driven and analytical professional with over 25 years of experience in program management, human resources, and data analysis within the U.S. government and Military Health Systems. Expert in managing civilian personnel programs, financial reconciliation, and HR information systems like DCPDS, DMHRSi, and ATAAPS. Proven ability to lead cross-functional teams, streamline processes, and ensure data integrity to support mission-critical operations.
Overview
12
12
years of professional experience
Work History
Civilian Personnel Program Specialist
Luke Medical Group, Luke AFB
10.2022 - Current
- Serves as the primary HR liaison for 108 Civilian personnel, bridging communication between squadron leadership, supervisors, and Civilian Human Resources Agency (CHRA).
- Advises the Executive Team as the Civilian Corps Functional Advisor (SGC), providing expert guidance on civilian personnel matters, including recruitment, performance management, and employee relations.
- Executes all civilian hiring and personnel actions by leveraging HR systems such as DCPDS and USA Staffing to process Request for Personnel Actions (RPAs), manage direct hires, and select candidates.
- Spearheads the Defense Performance Management and Appraisal Program (DPMAP), managing the entire cycle from hierarchy changes and performance awards to monitoring completion rates.
- Administrator for Automated Time Attendance and Production System (ATAAPS); ensuring seamless payroll operations by managing timecard processing, new personnel integration, and system access.
MEPRS Program Manager
Luke Medical Group, Luke AFB
01.2022 - 10.2022
- Acted as the Subject Matter Expert (SME) for the Medical Expense & Performance Reporting Systems (MEPRS) program, delivering detailed performance indicators and labor cost assignment methodology to enable precise tracking of personnel utilization and expenses by cost center.
- Ensured 100% fiscal accuracy by conducting monthly financial reconciliations, resolving all negative obligations and discrepancies against Defense Finance and Accounting Services (DFAS) records using various financial systems.
- Protected critical Medicare-Eligible Retiree Health Care Funds (MERHCF) by collaborating with Budget, Logistics, and Manpower to reconcile expenses and resolve all discrepancies.
Data Analyst/Adhoc Developer
Landstuhl Regional Medical Center
11.2020 - 01.2022
- Enable data-driven healthcare for 205,000+ beneficiaries by extracting and delivering timely clinical and administrative data from various DoD health systems to a 100-bed medical center and associated Army Health Clinics.
- Provided essential data analysis for multiple key strategic initiatives including Population Health, Utilization Management and five research protocols, directly supporting the enhancement of Military Treatment Facility care.
- Served as a key data provider during the COVID-19 pandemic, leveraging expert knowledge of clinical operation and data systems to deliver urgent and accurate reporting to both LRMC leadership and higher echelons.
DMHRSi/HR Manager/ATAAPS Admin
Landstuhl Regional Medical Center
08.2018 - 11.2020
- Governed HR data integrity as the DMHRSi SME for LRMC, Dental Command, and Army Health Clinics, providing technical guidance and ensuring IT protocol adherence for all personnel types during in/out processing.
- Orchestrated the realignment of over 2,000 personnel during the transition to the Defense Health Agency (DHA), preserving labor data integrity and ensuring accurate civilian resource allocation under the new Temporary Duty Assignment (TDA) structure.
- Managed data integration from multiple key DoD systems (including DCPDS, DEERS, and MEPRS) to perform monthly reconciliations and ensure the accuracy of the Standard Labor Data Collection and Distribution Application.
- - Streamlined the new hire verification process by leveraging Civilian Personnel On-Line (CPOL) and DMHRSi to review personnel documents and validate all RPAs for accuracy prior to onboarding.
- Directed all payroll processing functions as the command's ATAAPS SME, providing technical oversight and support to 900+ employees and 430 timekeepers/certifiers across all LRMC, AHC, and DENTAC clinics.
- Implemented system security and developed comprehensive training programs for all timekeepers and certifiers, ensuring full compliance with time and attendance policies while maintaining accurate user records in MEDCOM-Central Appointment Repository (M-CAR).
- Eliminated payroll errors by reconciling pay discrepancies and analyzing ATAAPS/DCPDS data to identify and correct systemic problems, ensuring timely and accurate payment for all personnel.
MEPRS Program Manager
Luke Medical Group, Luke AFB
07.2014 - 07.2018
- Managed the Medical Expense & Performance Reporting Systems (MEPRS) Program Manager: including personnel, funding, and resource utilization—while ensuring 100% on-time report submission to the DHA.
- Managed all ATAAPS functions as the sole point of contact for 100+ personnel, guaranteeing on-time timecard certification and preventing any payroll processing delays.
- Served as a key HR data resource, compiling and reporting on civilian manning, training, and awards while building strong collaborative relationships with leadership, union officials, and employees to ensure smooth HR operations.
- Managed the end-to-end creation of the Commander's monthly DQ Statement, ensuring 100% data accuracy and on-time submission to higher headquarters by compiling data from multiple user guides and Biometric Data Quality Assurance Service (BDQAS).
- Spearheaded the monthly Data Quality meeting, directing a 15-member assurance team to produce the Data Quality Management Control Review List, which formed the basis for the official Commander's DQ Statement.
Education
Master's degree - Health Administration
University of Phoenix
Phoenix, AZ12.2008
Bachelor's degree - Business Administration, Health Administration
Wayland Baptist
Plainview, TX03.2006
Associate's degree - Health Care Management
Community College of the Air Force
Maxwell, AL05.2005
Skills
- HR Program Management
- Data Analysis & Reporting
- DoD/DHA Systems
- Financial Reconciliation
- Performance Management (DPMAP)
- Process Improvement
- Personnel Administration
- Regulatory Compliance
- Stakeholder Relations
Timeline
Civilian Personnel Program Specialist
Luke Medical Group, Luke AFB
10.2022 - Current
MEPRS Program Manager
Luke Medical Group, Luke AFB
01.2022 - 10.2022
Data Analyst/Adhoc Developer
Landstuhl Regional Medical Center
11.2020 - 01.2022
DMHRSi/HR Manager/ATAAPS Admin
Landstuhl Regional Medical Center
08.2018 - 11.2020
MEPRS Program Manager
Luke Medical Group, Luke AFB
07.2014 - 07.2018
Bachelor's degree - Business Administration, Health Administration
Wayland Baptist
Associate's degree - Health Care Management
Community College of the Air Force
Master's degree - Health Administration
University of Phoenix