Andrea Villarreal
Yuma
Summary
Dynamic Program Manager at Loyal Source Government Services, adept at strategic planning and relationship building. Proven track record in enhancing program operations and ensuring regulatory compliance. Skilled in problem-solving and project management, with a strong focus on achieving objectives and improving team performance through effective training and collaboration. Bilingual communicator committed to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
15
15
years of professional experience
Work History
Program Manager
Loyal Source Government Services, LLC
12.2018 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Used Software/Company Forms to collect data on triaging, medications and patient condition.
Emergency Medical Technician
Community Bridges Inc.
10.2016 - 04.2019
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Worked with Managers to resolve operational problems, improve operations and provide exceptions customer service.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Senior Administrative Assistant
Pathways of Arizona
04.2010 - 04.2016
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Supported efficient meeting by organizing spaces and material, documenting discussions and distributing meeting notes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate intructions.
Education
Certificate - Paramedicine
Wizard Medical Education
Peoria, AZ05-2018
Certificate - Emergency Medical Technician
Arizona Western College
Yuma, AZ05-2016
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Interpersonal skills
- Flexible and adaptable
- Customer service
- Relationship building
- Good judgment
- Bi-lingual
Languages
Spanish
Native or Bilingual
Timeline
Program Manager
Loyal Source Government Services, LLC
12.2018 - Current
Emergency Medical Technician
Community Bridges Inc.
10.2016 - 04.2019
Senior Administrative Assistant
Pathways of Arizona
04.2010 - 04.2016
Certificate - Paramedicine
Wizard Medical Education
Certificate - Emergency Medical Technician
Arizona Western College
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