Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andreana Espinoza

Phoenix

Summary

Motivated Area Supervisor maximizing productivity and team performance. Driven to improve processes and reduce costs and resolve issues with hands-on management style. Bringing strong communication, planning and problem solving abilities. I am ready to offer someone who is ready for challenges, does great under pressure, can quickly learn and adapt to get the job done. I can be ready to join or lead a team and prioritize quality and efficiency.

Overview

11
11
years of professional experience

Work History

Quality Control/Finishing/Area Supervisor

Info Screen Printing
03.2022 - Current
  • Paying close attention to detail to insure product quality
  • Packed/organized/split orders.
  • Assists multiple departments whenever possible.
  • Experience in shipping and receiving areas.
  • Experience in heatpress.
  • Collaborate to identify and solve issues.
  • Trained newly hired in quality control and heatpress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Tracked inventory usage, adequately stocked, and organized area.
  • Submitted reports to senior management to aid in decision-making and planning.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Introducing new procedures and educated staff on strategies for handling challenging situations.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Volunteered for extra hours to meet company due dates.

Academic Tutor / Babysitter

Private Family
04.2019 - 03.2022
  • Utilized effective teaching methods to see greater results
  • Monitored the progress of students and adjusted lesson plans when necessary.
  • Achieved high client satisfaction ratings due to increases in academic performance and better grades.
  • Helped students to gain a deeper understanding of writing principals and concepts.
  • Provided childcare in safe environment
  • Managed daily activities
  • Food preparation planned menus for breakfast, lunch, and dinner
  • Observed activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Cashier/Waitress

Yogi’s Grill
04.2018 - 10.2018
  • Write food orders on order slips, memorize orders, or enter orders into computers for kitchen staff.
  • Worked efficiently in a fast paced environment.
  • Cleaned tables or counters after patrons have finished dining.
  • Explained how various menu items are prepared, describing ingredients and cooking methods.
  • Answered phones to take reservations or to-go orders, greeted, seated, and thanked guests.
  • Performed cleaning duties: sweeping, mopping, vacuuming, tidying up server station, taking out trash.
  • Stocked service areas with supplies such as coffee, food, tableware, and linens.
  • Opening and closing procedures of a restaurant.

Cashier/Waitress

Sio Wok
08.2014 - 10.2018
  • Consistently provided professional, friendly, attentive, and engaging service.
  • Displayed enthusiasm and knowledge about the restaurant’s menu and products.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Verified cash drawer against the day’s receipts.
  • Assisted co-workers whenever possible.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Stocked and maintained cleanliness of stations.
  • Effectively listened to, understood, and clarified guest concerns and issues.

Education

GED -

Rio Salado
Phoenix, AZ

Skills

  • Detail oriented
  • Multitasking
  • Leadership skills
  • Team player
  • Quick to learn
  • Manage, organize, assist multiple areas
  • Problem solver
  • Excellent customer service
  • Works well under pressure
  • Helpful
  • Accepts challenges
  • Resolves customer issues
  • Works independently/ team player

Timeline

Quality Control/Finishing/Area Supervisor

Info Screen Printing
03.2022 - Current

Academic Tutor / Babysitter

Private Family
04.2019 - 03.2022

Cashier/Waitress

Yogi’s Grill
04.2018 - 10.2018

Cashier/Waitress

Sio Wok
08.2014 - 10.2018

GED -

Rio Salado
Andreana Espinoza