Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Andres Centeno

Surprise

Summary

Dynamic professional with a proven track record at Pottery Place Warehouse, excelling in customer service and cash handling accuracy. Enhanced customer satisfaction through personalized assistance and innovative solutions. Demonstrated reliability and efficiency as a UPS delivery driver, ensuring timely deliveries. Proficient in SolidWorks as I have my CSWA, driving process improvement and development. While also providing entry level knowledge within the mechanical and manufacturing engineering industry. As having previous knowledge with Haas Automation as the exact machines I worked on was the VF-3 CNC machine and ST-30 lathe machine. While providing excellent collaborative skills since I always work well with others even if our viewpoints and ideas aren't aligned.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Associate

Pottery Place Warehouse
09.2017 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Package Delivery Driver

UPS
10.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Education

Bachelor of Science - Mechanical Engineering

Arizona State University
Mesa
05-2025

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Customer service
  • Creativity and innovation
  • Engineering design
  • Manufacturing processes
  • Control systems
  • Computer programming
  • Structural analysis
  • Software development
  • Mathematical aptitude
  • SolidWorks proficiency
  • Process improvement
  • Process development
  • Blueprint reading
  • Machine setup
  • CNC programming
  • Multi-axis machining

Accomplishments

  • 1
  • 2
  • 3
  • 4
  • 5

Certification

SOLIDWORKS CAD Design Associate (CSWA)

Timeline

Package Delivery Driver

UPS
10.2024 - 01.2025

Retail Associate

Pottery Place Warehouse
09.2017 - Current

Bachelor of Science - Mechanical Engineering

Arizona State University
Andres Centeno