Andrew Anguiano
Prescott Valley
Summary
Dedicated professional with strong customer service, communication, and problem-solving skills. Experienced in fast-paced environments, ensuring resident comfort and satisfaction while maintaining high standards of care and professionalism.
Overview
11
11
years of professional experience
Work History
Skilled Nursing Facility Valet
Haven Health of Prescott
07.2023 - Current
- Built positive customer rapport for courteous, friendly and professional service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted patients with daily living activities, promoting comfort and dignity.
- Responding promptly and professionally to resident call lights and non clinical care requests within in a skilled nursing environment
- Supports resident comfort by proving hydration, restocking personal and medical supplies.
- Completes non clinical tasks promptly and efficiently
- Preforms light environmental services and housekeeping duties according to facility policies.
- Maintaining respectful communication with residents, families, and healthcare personnel while upholding resident dignity and confidentiality.
Assistant Handyman
The Handley Man
07.2017 - 11.2018
- Assisted in repairs and maintenance of residential properties, ensuring customer satisfaction and safety standards.
- Collaborated with senior handyman to complete various projects, enhancing skills in plumbing and electrical work.
- Conducted routine inspections of tools and equipment, maintaining operational efficiency and compliance with safety regulations.
- Evaluated service requests for prioritization, resulting in improved response times to urgent maintenance needs across multiple properties.
- Strengthened relationships with clients by addressing their concerns promptly and professionally, leading to repeat business opportunities.
- Demonstrated adaptability through proficiently handling diverse repair requests from clients across various industries.
Tree Care and Landscaping Foremen
Moon Valley Nurseries
02.2015 - 12.2017
- Supervised daily landscaping operations, ensuring quality and timely completion of projects.
- Trained and mentored team members in horticultural techniques and safety protocols.
- Managed inventory of plants, materials, and equipment to optimize resource use.
- Developed planting layouts based on client specifications and environmental conditions.
- Coordinated with clients to address concerns and ensure satisfaction with services rendered.
- Collaborated with clients to develop custom landscaping plans that catered to their specific needs and preferences.
- Maintained detailed records of work performed client requests materials used equipment maintenance and safety-related incidents for efficient reporting.
- Trained new team members on company policies, procedures, and best practices in landscaping techniques to ensure consistent service quality.
- Maintained a safe work environment by enforcing proper use of tools and equipment, conducting regular safety meetings, and providing training when necessary.
Education
GED -
Portland Opportunities Industrialization Center
Portland, ORSkills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Problem-solving
- Team collaboration
- Professional appearance
- Multitasking and organization
- Attention to detail
- Punctual and reliable
- Multitasking proficiency
- Ability to follow directions
- Safety compliance
- Customer service
Timeline
Skilled Nursing Facility Valet
Haven Health of Prescott
07.2023 - Current
Assistant Handyman
The Handley Man
07.2017 - 11.2018
Tree Care and Landscaping Foremen
Moon Valley Nurseries
02.2015 - 12.2017
GED -
Portland Opportunities Industrialization Center