Andrew Apple
Apache Junction
Summary
Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional.
Overview
10
10
years of professional experience
Work History
Assistant Deli Manager
Fry's Marketplace
Gilbert
11.2024 - Current
- Train new hire employees
- Order inventory for the Deli and sales floor
- Take and prepare orders
- Serve guests at the deli counter
- Markdowns for inventory movement
Supervising Cook
Honey and Vine
Chandler
03.2024 - 12.2024
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Coached staff on strategies to enhance performance and improve customer relations.
- Observed food safety and sanitation protocols to reduce germ spread.
Supervising Cook
Talking Stick Resort
Scottsdale Az
01.2023 - 03.2024
- Used standardized recipes and other instructions to prepare food.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Followed established procedures and requirements for safe food handling, storage and service.
Assistant Manager
AutoZone
Mesa
04.2020 - 02.2023
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Created and managed budgets and team-building activities.
- Created reports on sales trends, inventory levels, and financial data.
Front of House Manager
Atria Senior Living
Scottsdale
09.2017 - 04.2020
- Implemented policies and procedures to enhance efficiency and improve customer experience.
- Oversaw scheduling and staffing, maintaining optimal levels for peak and off-peak hours.
- Distributed food to service staff for prompt delivery to customers.
Manager
Boston Market
Scottsdale
11.2014 - 07.2017
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Cook food and manage employees
- Trained employees on additional job positions to maintain coverage of roles.
- Order the inventory for the week
Education
Associate of Applied Science - Automotive Engineering
Universal Technical Institute
Avondale, AZ04-2021
Skills
- Employee coaching
- Customer engagement
- Communication
- Task delegation
- Food safety compliance
- Product rotation
- Inventory management
- Sanitation standards
- Health and safety regulations
- Employee supervision
Timeline
Assistant Deli Manager
Fry's Marketplace
11.2024 - Current
Supervising Cook
Honey and Vine
03.2024 - 12.2024
Supervising Cook
Talking Stick Resort
01.2023 - 03.2024
Assistant Manager
AutoZone
04.2020 - 02.2023
Front of House Manager
Atria Senior Living
09.2017 - 04.2020
Manager
Boston Market
11.2014 - 07.2017
Associate of Applied Science - Automotive Engineering
Universal Technical Institute