Andrew Do
Phoenix
Summary
Analytical and insightful AML Analyst known for high productivity and efficiency in task completion. Specialized skills include transaction monitoring, compliance regulation interpretation, and risk assessment strategy development. Excel in communication, problem-solving, and analytical thinking to enhance operational effectiveness in anti-money laundering efforts.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
AML Analyst
AML Right Source
Phoenix
06.2025 - Current
- Reviewed client transactions for potential money laundering activities.
- Conducted in-depth investigations on suspicious activity reports.
- Collaborated with law enforcement agencies during compliance inquiries.
- Analyzed financial data to identify patterns of illicit behavior.
- Monitored regulatory changes affecting anti-money laundering policies.
- Reviewed customer profiles to identify suspicious activities and transactions.
- Collaborated with other departments to ensure accuracy of customer data across systems.
Ramp Agent
McGee Air Services
Phoenix
09.2021 - 07.2025
- Operated ground support equipment to ensure timely aircraft servicing.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Worked in a timely and efficient manner with a team in order to meet production standards
Customer Service Representative
TLK Results
Phoenix
07.2018 - 07.2019
- Assisted customers with inquiries and resolved issues effectively.
- Managed customer accounts and updated information in the system.
- Processed orders and tracked shipments for timely delivery.
- Sold Mobile, Internet, Cable, and Home Security products for Xfinity Comcast
- Educated customers on product features and benefits clearly.
- Maintained accurate records of customer interactions in the database.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ 08.2017 - 04.2021
Skills
- Transaction analysis
- Regulatory compliance
- Risk assessment
- Data accuracy verification
- Time management
- Effective communication
- Attention to detail
- Safety compliance
- Customer relationship management
- Team collaboration
- Problem solving
- Financial data analysis
- Report writing
- Data verification
- Conflict resolution
- Know your customer
- Bank secrecy act compliance
- Customer due diligence
- Customer account management
- Order processing
- Critical thinking
- Account management
- Sales closing
- Microsoft Excel, PowerPoint, Word, etc
- Aircraft servicing
- Ground support equipment
- Ramp safety procedures
- Security compliance
- Team leadership
- Organized
- Prudent
Accomplishments
- Eagle Scout
- Top Mobile Sales Agent
- Safety Award recipient
- IAM union representative
Affiliations
- Fly Fishing
- Boy Scout of America Assistant Scout Master troop 124
- United States Naval Sea Cadet administrator Phoenix Division
- Hiking
- Camping
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
AML Analyst
AML Right Source
06.2025 - Current
Ramp Agent
McGee Air Services
09.2021 - 07.2025
Customer Service Representative
TLK Results
07.2018 - 07.2019
Bachelor of Science - Criminal Justice
Arizona State University
08.2017 - 04.2021