Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Andrew Gonzalez

Mesa

Summary

Results-driven Industrial & Organizational Psychology student skilled in leadership and communication, with hands-on experience in high-volume service environments. Committed to enhancing team success and fostering positive interactions. Eager to leverage psychology and interpersonal skills in professional and healthcare settings.

Overview

5
5
years of professional experience

Work History

Shift Lead/Mobile Barista/ Assistant Manager

Dutch Bros Coffee
Queen Creek
05.2022 - Current
  • Trained new baristas on beverage preparation and customer service standards to enhance customer experience.
  • Supervised team members during shifts, ensuring operational efficiency.
  • Coached employees and managed daily work assignments to streamline operations.
  • Managed inventory levels and restocked supplies to maintain efficiency.

Sales Associate

Tilly's
Gilbert
06.2021 - 04.2022
  • Guided customers in selecting merchandise and conveyed product information effectively.
  • Collaborated with team members to meet and exceed daily sales targets.
  • Processed point-of-sale transactions, ensuring accuracy and speed.

Education

Bachelors of Arts Degree -

Arizona State University
Tempe, AZ
01-2025

Some College (No Degree) - Prerequisite Accomplishments

Citrus Community College
Glendora, CA

Some College (No Degree) - Psychology with an emphasis on neuroscience

San Diego State University
San Diego, CA

High School diploma -

Desert Ridge High School
Gilbert, AZ
01-2023

Skills

  • Beverage preparation
  • Point-of-sale systems
  • Beverage inventory
  • Inventory management
  • Sales strategies
  • Employee training
  • Staff supervision
  • Team collaboration
  • Customer service

Awards

  • Advanced Via Individual Determination (AVID)- 9th-12th grade
  • Scholar Athlete- 9th-10th grade
  • Volleyball Team Captain award- 9th grade
  • Tilly's Employee of the Month Award- 2021
  • Dutch Bros Coffee Shift Lead promotion- 2023
  • Mobile Barista Promotion (Travel Team)- 2024
  • Shift Lead promotion- 2024
  • Manager Promotion- 2025

Timeline

Shift Lead/Mobile Barista/ Assistant Manager

Dutch Bros Coffee
05.2022 - Current

Sales Associate

Tilly's
06.2021 - 04.2022

Bachelors of Arts Degree -

Arizona State University

Some College (No Degree) - Prerequisite Accomplishments

Citrus Community College

Some College (No Degree) - Psychology with an emphasis on neuroscience

San Diego State University

High School diploma -

Desert Ridge High School
Andrew Gonzalez