Andrew Lavin
Glendale
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Victra
09.2019 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recorded accurate and efficient records in customer database.
President of Sales and Marketing
Prime Logistics Partners
07.2022 - 07.2024
- Managed sales promotions and marketing strategies on major social media sites.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Analyzed sales and marketing data for improved strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
Sales Manager
Wireless Advocates
04.2016 - 02.2019
- Sell and support customers with cell phones and tablets
- Have full knowledge of the POS system (GERS)
- Responsible for making sure paperwork is correct and accurate
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
Assistant Manager
Friendly's
03.2014 - 08.2016
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
Restaurant Manager
Wendys
01.2012 - 03.2014
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
Education
Culinary Arts -
Blackstone Valley Regional Vocational Technical High School
Upton, Massachusetts06.2011
Skills
- Proficient with Microsoft office
- Stock management
- Flexible schedule
- Store operations
- Consultative sales
- Employee scheduling
- Staff supervision
- Cash auditing
- Attention to detail
- Records maintenance
Hobbies and Interests
- Cooking
- Computers/Video production
Languages
English
Native or Bilingual
Timeline
President of Sales and Marketing
Prime Logistics Partners
07.2022 - 07.2024
Assistant Store Manager
Victra
09.2019 - Current
Sales Manager
Wireless Advocates
04.2016 - 02.2019
Assistant Manager
Friendly's
03.2014 - 08.2016
Restaurant Manager
Wendys
01.2012 - 03.2014
Culinary Arts -
Blackstone Valley Regional Vocational Technical High School
Similar Profiles
Jessica BlakeJessica Blake
Expert Sales Representative at VictraExpert Sales Representative at Victra
Jantzen PachecoJantzen Pacheco
Small Business Manager at VictraSmall Business Manager at Victra
Josephine BacaJosephine Baca
Wireless Sales Expert at VictraWireless Sales Expert at Victra