Andrew Libordi
Tucson
Summary
Dependable and disciplined college student with extensive experience in fast-paced, customer-focused environments. Over 600 hours of hands-on experience in coffee service and retail have fostered a strong work ethic characterized by consistency, accountability, and meticulous attention to detail. Proven reliability through entrusted opening and closing responsibilities highlights exceptional time management skills and the ability to thrive under pressure. Certification as a barista has enhanced knowledge of food safety, teamwork, and operational efficiency, while customer-facing roles have refined communication and service skills, ensuring a positive contribution to any team.
Overview
4
4
years of professional experience
Work History
Service Operations Associate (Certified Barista)
Peet’s Coffee
01.2023 - 01.2025
- Managed daily operations and customer interactions during 400+ hours in a bustling café atmosphere.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Executed closing tasks and finalized end-of-day procedures to maintain organizational standards.
- Implemented systematic inventory organization and sanitation protocols to ensure compliance with health standards.
- Provided maintenance of product quality and delivery of exceptional customer service during high-traffic evening periods.
- Enhanced store appearance by consistently maintaining clean floors and sanitized tables, contributing to a positive customer experience. Achieved high hygiene standards through effective nightly restroom cleaning, supporting overall store reputation.
Service Operations Associate (Certified Barista)
Starbucks
01.2021 - 01.2022
- Dedicated 100+ hours to ensure smooth operations during frequent opening shifts.
- Executed preparation of store environment and stock levels to enhance efficiency during peak hours.
- Provided timely and precise service to enhance customer satisfaction during peak periods.
- Facilitated training sessions for new baristas on equipment operation and beverage preparation techniques.
- Provided inventory management and restocking processes to ensure seamless workflow during peak hours.
- Executed food and drink packaging and preparation to ensure quality and safety standards.
Customer Service Assistant (Courtesy Clerk)
Mollie Stone's
01.2021 - 01.2021
- Committed to extensive work schedule exceeding 100 hours, focusing on 12 PM to 9 PM shifts to ensure operational continuity.
- Adapted to high-volume periods, maintaining quality service under pressure during peak hours.
- I was constantly restocking bags, food, drinks, and more, while simultaneously reorganizing the products as well.
- I was also maintained the parking lot, as I would collect carts all day and get all of them at night.
- Packaged groceries efficiently to ensure customer satisfaction and timely service.
- Assisted customers with bagging and handling of fragile items to prevent damage.
Education
Bachelor of Science - Business Management, Eller College of Business
University of Arizona
Tucson, AZ01-2029
Skills
- Customer engagement
- Food safety practices
- Effective opening and closing practices
- Organizational time strategies
- Trustworthy execution
- Collaborative communication skills
- Mentoring new team members
- Proficient in task management
- Food handling skills
- Stock management
Websites
Languages
English
Native or Bilingual
Timeline
Service Operations Associate (Certified Barista)
Peet’s Coffee
01.2023 - 01.2025
Service Operations Associate (Certified Barista)
Starbucks
01.2021 - 01.2022
Customer Service Assistant (Courtesy Clerk)
Mollie Stone's
01.2021 - 01.2021
Bachelor of Science - Business Management, Eller College of Business
University of Arizona