Andy Anderson Berroa
Peoria
Summary
Highly skilled and bilingual administrative professional with a talent for engaging with clients to identify opportunities, establish goals, and execute strategies for success. Adept at multitasking and providing exceptional customer service to internal and external stakeholders. Strong problem-solving and critical thinking abilities enable effective utilization of available resources. Results-focused team player with confident written and oral communication skills. An analytical and proactive approach to managing large volumes of information, identifying trends, and addressing operational issues.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Closing Analyst
PNC Bank
02.2024 - 08.2024
- Conducted comprehensive reviews of financial documents to facilitate smooth loan closing processes, ensuring accuracy and compliance
- Collaborated with internal teams and external stakeholders to address discrepancies and meet deadlines
- Maintained meticulous records and generated detailed reports to support decision-making and audits
Account Manager
Optimal Insurance AZ
08.2022 - 01.2024
- Evaluate client insurance needs and recommend tailored solutions, ensuring policy alignment with individual circumstances
- Build and maintain strong client relationships, addressing billing and service inquiries to ensure satisfaction and retention
- Provide expert risk management guidance, clearly explaining policy intricacies and ensuring compliance with industry regulations
Environmental Supervisor
Sonoran Stabilization
01.2020 - 01.2021
- Supervised dust control measures to minimize environmental impact during construction projects, adhering to EPA guidelines
- Oversaw contractor compliance with safety and environmental protocols, investigating complaints and ensuring adherence to regulations
- Prepared detailed reports on resource utilization, chemical inventories, and environmental incidents for management review
Education
Bachelor of Business Administration and Management -
Arizona Christian University
Associate's Degree - undefined
Glendale Community College
High School Diploma -
Chaparral High School
No Degree - Business Administration
Arizona State University
Tempe, AZ 05.2001 -
Skills
Microsoft Office Suite
ERP Systems
Solution Demonstrations
Financial Analysis
Technical Support
Risk Management
Verbal Communication
Written Communication
Social Media
Zoom
Skype for Business
Spanish
Excel proficiency
Report preparation
Documentation and reporting
MS Excel
Certification
HubSpot Social Media Certification
Timeline
Closing Analyst
PNC Bank
02.2024 - 08.2024
Account Manager
Optimal Insurance AZ
08.2022 - 01.2024
Environmental Supervisor
Sonoran Stabilization
01.2020 - 01.2021
No Degree - Business Administration
Arizona State University
05.2001 -
Associate's Degree - undefined
Glendale Community College
Bachelor of Business Administration and Management -
Arizona Christian University
High School Diploma -
Chaparral High School
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