Andres Casillas Arzola
Avondale,AZ
Summary
Organized individual possessing excellent memorization and communication skills. Proficient in preparing raw food and ingredients. Detail-oriented professional with superior knife skills and strong sense of taste and smell. Handles criticism well and quickly learns from challenges.
Overview
7
7
years of professional experience
Work History
Lead Line Cook
Oregano's Pizza Bistro
06.2016 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Commercial Driver/Customer Service Associate
Autozone
01.2017 - 10.2019
- Complied with service policies and procedures from pick up and loading to drop offs.
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Solved problems with products and services by providing customers with technical support.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Bonanza High School
Las Vegas, NV05.2016
Skills
- Team Coordination
- Time Management
- Servsafe Certified
- Quality Control
- Attention to Detail
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Commercial Driver/Customer Service Associate
Autozone
01.2017 - 10.2019
Lead Line Cook
Oregano's Pizza Bistro
06.2016 - Current
High School Diploma -
Bonanza High School
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