Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anesia Kisto

Scottsdale

Summary

Dynamic customer service professional with a proven track record at Nike Outlet, excelling in customer relationship management. Skilled in accurate patient record maintenance and laboratory testing, I foster strong client connections that drive repeat business while adapting seamlessly to fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Nike Outlet
Mesa
06.2022 - 09.2024
  • Handled customer inquiries and complaints in a professional manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Promoted available products and services to customers during service, account management and order calls.
  • Developed strong customer relationships to encourage repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Medical Assistant

123 Kids Urgent Care
Mesa
10.2020 - 02.2024
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Explained treatment procedures and physicians' instructions.
  • Processed orders for medical supplies and lab equipment.
  • Prepared treatment rooms for patient examinations.
  • Organized charts, documents and supplies to maintain team productivity.
  • Educated patients about medications, procedures and physician's instructions.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Administered medications under physician's supervision.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Handled general office duties to support administrative staff during peak hours.

Education

Dental Assistant -

Arizona College of Nursing
Mesa, AZ
10-2025

Medical Assistant - Medical

United Education Institute College
Mesa, AZ
11-2020

High School Diploma -

Brookeshire International Academy
Mesa, AZ
11-2020

Skills

  • Customer service
  • Customer relationship management
  • Data entry
  • Order processing
  • Accurate patient record maintenance
  • Electronic health records
  • Time management
  • Laboratory testing
  • Vital sign monitors
  • EKG set up and monitoring
  • Adaptability

Certification

  • Radiology
  • Coronal Polish eligible
  • CPR - 1/2027
  • Pit Fissure
  • Infection Control (Pending 6 Months)

Timeline

Customer Service Representative

Nike Outlet
06.2022 - 09.2024

Medical Assistant

123 Kids Urgent Care
10.2020 - 02.2024

Dental Assistant -

Arizona College of Nursing

Medical Assistant - Medical

United Education Institute College

High School Diploma -

Brookeshire International Academy

Similar Profiles

CREATE PROFILE
Anesia Kisto