Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anesti Gjata

Anesti Gjata

Abu Dhabi

Summary

Accomplished Restaurant General Manager with a proven track record at HANAR RESTAURANT, enhancing operational efficiency and customer satisfaction. Expert in inventory management and problem-solving, significantly reduced employee turnover. Skilled in fostering team development and executing strategic hiring decisions, driving business success through meticulous budget planning and customer engagement.

Overview

5
5
years of professional experience

Work History

Restaurant General Manager

HANAR RESTAURANT
05.2024 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.

Operations Manager

JUYI Restaurant & Lounge
05.2023 - 05.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Restaurant Manager

LXR HILTON
12.2021 - 04.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Restaurant Supervisor

SULLTAN CHEF
03.2019 - 03.2021
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.

Education

Bachelor of Arts -

Shkolla E Bashkuar Roshnik
ALBANIA
07.2014

Skills

  • Operations Management
  • Inventory Management
  • Food Safety
  • Cost Control
  • Hiring Decisions
  • Labor Management
  • Customer Engagement
  • Facility Maintenance
  • Restaurant Promotion
  • Budget Planning
  • Business Management
  • Menu development
  • Business operations expertise
  • Problem-Solving
  • Training and Onboarding

Languages

Albanian
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Restaurant General Manager

HANAR RESTAURANT
05.2024 - Current

Operations Manager

JUYI Restaurant & Lounge
05.2023 - 05.2024

Restaurant Manager

LXR HILTON
12.2021 - 04.2023

Restaurant Supervisor

SULLTAN CHEF
03.2019 - 03.2021

Bachelor of Arts -

Shkolla E Bashkuar Roshnik

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Anesti Gjata