Dynamic Lead Electrical Quality Control Engineer at Marketech International USA, adept at developing quality control plans and ensuring compliance with electrical codes. Proven team leader with a focus on continuous improvement and operational excellence, successfully overseeing inspections and testing to enhance project outcomes and client satisfaction.
Responsible for ensuring that all life safety systems in a building or facility meet required codes, standards, and performance criteria. Life safety systems typically include fire alarms, sprinkler systems, emergency lighting, fire suppression systems, and other systems designed to protect lives during emergencies.
Key Responsibilities:Focused on installing, maintaining, repairing, and testing residential and small business needs.
Ensure efficient and timely technical problem resolution by identifying an issue through communicating with the customer, testing the equipment, analyzing the issue, and troubleshooting.
Demonstrate a strong ability in effectively reading and interpreting customer service orders, repair tickets, technical (mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.
Meet Quality Jobs per Day (QJD) targets and ensure a superior customer experience by minimizing the repeat rate on a repair.
Perform on-site installations by installing wires to panels and attach/detach various kinds of hardware to wires, cables, buildings, and poles.
Identify the total line quality to customers' facilities by analyzing and inspecting it.
Oversees the planning, execution, and completion of projects—ranging from commercial wiring installations, residential developments, to industrial or utility-scale systems.