Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Hurles

Glendale

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.


Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.



Overview

9
9
years of professional experience

Work History

Assistant Manager

Domino's Pizza
09.2023 - Current
  • Managed daily operations to ensure timely food preparation and delivery services.
  • Trained and mentored new team members on operational processes and customer service standards.
  • Assisted in inventory management, optimizing stock levels to reduce waste and improve efficiency.
  • Ensured compliance with food safety regulations, maintaining high sanitation standards throughout the store.
  • Analyzed customer feedback to identify areas for improvement in service quality and product offerings.
  • Developed strong working relationships with staff, fostering a positive work environment.

Manager

Papa John's Pizza
08.2021 - 09.2023
  • Oversaw daily operations to ensure timely food preparation and service quality.
  • Trained and mentored staff on best practices for customer service and food safety compliance.
  • Implemented inventory management strategies to reduce waste and optimize stock levels.
  • Developed efficient scheduling processes to enhance workforce productivity during peak hours.
  • Cross-trained existing employees to maximize team agility and performance.

Crew Member

Papa John's Pizza
06.2016 - 11.2017
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Operated point-of-sale systems to ensure accurate transactions and maintain financial integrity.
  • Collaborated with team members to optimize workflow and enhance overall operational efficiency.
  • Trained new crew members on company policies, procedures, and safety protocols.

Education

Youngker High School
3000 S. Apache Road

The American Academy Graduation Alliance
922 S 500 W Suite C Salt Lake City, Ut 84101
07-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Team building
  • Workload management
  • Staff supervision
  • Staff training and development

Languages

English
Native or Bilingual

Timeline

Assistant Manager

Domino's Pizza
09.2023 - Current

Manager

Papa John's Pizza
08.2021 - 09.2023

Crew Member

Papa John's Pizza
06.2016 - 11.2017

Youngker High School

The American Academy Graduation Alliance
Angel Hurles