Results-driven Customer Service Professional skilled in exceeding customer expectations and fostering positive relationships. Delivered exceptional hospitality as Bartender, mastering specialty cocktails and contributing to innovative menu designs. Managed staff and operations effectively, demonstrating strong multitasking abilities in fast-paced environments.
Work History
Bartender
1 Year
Jordan Mexican food | 05.2025 - 05.2026
Prepared and served a variety of cocktails and beverages efficiently.
Maintained cleanliness and organization of the bar area at all times.
Engaged with customers to provide excellent service and build rapport.
Managed inventory levels and restocked supplies as needed.
Collaborated with kitchen staff to ensure timely food service delivery.
Handled cash transactions accurately using point-of-sale systems.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Poker Dealer
8 Years 2 Months
Talking Stick Casino | 03.2017 - 05.2025
Managed chips, cards, and pot size to ensure smooth gameplay and maintain player satisfaction.
Dealt poker hands efficiently to maintain game flow and player engagement.
Proficient in various poker game rules, procedures, and strategies.
Trained in detecting and preventing cheating or suspicious activity during gameplay.
Executed player transactions and chip exchanges to uphold accuracy and support game integrity.
Enforced casino rules and regulations to ensure fair play for all participants.
Monitored table dynamics and adjusted gameplay strategies to improve player engagement and enjoyment.
Experienced in providing exceptional customer service and resolving conflicts professionally.
Trained new dealers on procedures, game rules, and customer interaction standards.
Warehouse Supervisor
12 Years 2 Months
Coca Cola Bottling | 01.2005 - 03.2017
Led team of 15+ employees to ensure operational efficiency and timely completion of tasks.
Coordinated with logistics team to optimize shipping and receiving processes.
Implemented inventory control systems to reduce loss and optimize storage space.
Coordinated with logistics team to streamline shipping and receiving processes.