Angel Montano
Waddell
Overview
1
1
year of professional experience
Work History
Sales Associate
Shoe Charm Co
Surprise
09.2024 - Current
- Assisted customers in selecting shoe charms and accessories.
- Maintained organized displays of products to enhance visibility.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with team members to restock inventory efficiently.
- Demonstrated product features and benefits to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
Veterinary Assistant Intern
Urgent Pet Care Clinic
Surprise
01.2025 - 03.2025
- Assisted veterinarians during examinations and procedures with various pets.
- Prepared and maintained a clean and organized treatment area for patient care.
- Provided support in administering medications and vaccinations to patients.
- Monitored vital signs of animals during treatments and reported changes to staff.
- Educated pet owners on post-treatment care and health maintenance practices.
- Handled animal restraint techniques to ensure safety for pets and staff.
- Communicated effectively with clients to schedule appointments and address inquiries.
- Helped maintain a clean environment throughout the facility.
- Performed routine laboratory tests such as fecal analysis, urinalysis and blood work.
- Performed clerical duties such as answering phones and scheduling appointments.
- Provided emotional support to pet owners dealing with difficult diagnoses or end-of-life decisions.
Education
High School Diploma -
Shadow Ridge High School
Waddell, AZ05-2025
Veterinary Science Assistant - Veterinary Science
West-Mec
Surprise, AZ05-2025
Skills
- Customer service
- Problem solving
- Client communication
- Upselling and cross selling
- B2B sales and customer service
- Meeting deadlines
- Sales trends
- Sales training
- Client service
- Complex Problem-solving
- Payment processing
- Retail store operations
- Product sales
- Friendly and outgoing
- Merchandising
- Teamwork and collaboration
- Cash handling accuracy
- Goal oriented
- Client account management
- Animal care
- Veterinary procedures
- Time management
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Veterinary Assistant Intern
Urgent Pet Care Clinic
01.2025 - 03.2025
Sales Associate
Shoe Charm Co
09.2024 - Current
High School Diploma -
Shadow Ridge High School
Veterinary Science Assistant - Veterinary Science
West-Mec