Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Angel Santacruz

Tucson

Summary

Results-driven Wireless Sales Manager recognized for high productivity and efficient task completion. Possess specialized skills in customer relationship management, sales strategy development, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring success in fast-paced environments. Committed to driving sales growth and enhancing team performance through effective coaching and motivation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Coldwell Banker
Green Valley
05.2025 - Current
  • Researched current listings available in the area using multiple online resources.
  • Prepared comparative market analysis to estimate properties' value.
  • Attended industry events such as conventions and seminars.
  • Coordinated appointments to show homes to prospective buyers.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Maintained updated knowledge of local real estate markets.
  • Created detailed property descriptions for use in marketing material.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Presented properties to potential buyers and addressed questions.
  • Maintained current and accurate CRM database of prospective customers.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.

Retail Area Manager

Direct cellular
Tucson
06.2004 - 02.2024
  • Monitored employee performance, providing feedback and coaching as needed.
  • Collaborated with marketing team to create effective advertising strategies targeting customers.
  • Managed inventory levels, ensuring shelves were stocked with the latest wireless technology.
  • Evaluated competitor's pricing strategies and adjusted accordingly to remain competitive.
  • Maintained a high level of professionalism when interacting with customers or colleagues.
  • Resolved customer complaints in an efficient manner while maintaining positive relationships.
  • Supervised and trained a team of 8 wireless sales associates.
  • Participated in regional trade shows promoting our company's wireless services.
  • Developed and implemented strategies to increase sales of wireless products.
  • Conducted regular audits of store operations to ensure compliance with company policies.
  • Established partnerships with local businesses offering discounts on select wireless products.
  • Provided technical support related to installation, setup, troubleshooting of various wireless devices.
  • Developed promotions, campaigns, and special offers to drive sales growth.
  • Coached, developed and motivated team to achieve revenue goals.
  • Supported sales team members to drive growth and development.

Education

Real estate

Hogan School of Real Estate
Tucson, AZ
06-2024

Some College (No Degree) - Business Administration

Pima Community College
Tucson, AZ

Skills

  • Market analysis
  • Lead generation
  • Customer service
  • Property valuation
  • CRM management
  • Sales strategies
  • Problem solving
  • Bilingual
  • Honest and ethical

Certification

  • Real estate licensed

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Real Estate Agent

Coldwell Banker
05.2025 - Current

Retail Area Manager

Direct cellular
06.2004 - 02.2024

Real estate

Hogan School of Real Estate

Some College (No Degree) - Business Administration

Pima Community College

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Angel Santacruz