Angela Bryant-Frett
Phoenix
Summary
Adept at fostering patient-focused care and providing emotional support, I enhanced client satisfaction and care continuity as a Birth-worker . Leveraging skills in prenatal education and effective communication. My expertise spans from fetal monitoring to multicultural sensitivity, underscoring my commitment to holistic patient well-being.
Overview
43
43
years of professional experience
Work History
Birth Assistant
Willow Birth Center
10.2024 - Current
- Built trusting relationships with clients through active listening skills and empathetic communication techniques.
- Remained at bedside of assigned patient unless relieved by appropriate staff member.
- Maintained detailed records of client progress to facilitate continuity of care among team members.
- Coordinated with healthcare providers to ensure seamless care transitions between prenatal, labor, and postpartum stages.
- Assisted midwives in monitoring vital signs of both mother and baby during the birthing process.
- Maintained professional growth by attending workshops, conferences, and training programs to stay current on best practices in the field of birth assistance.
- Prioritized safety during home births by preparing emergency supplies and equipment as needed.
- Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
- Followed professional standards and guidelines by adhering to ethical and legal guidelines and maintaining continued education certifications.
- Monitored the health of mothers and babies post-delivery, providing guidance and support.
- Developed and maintained patient records and documentation.
Patient Care Technician
The Cleveland Clinic
09.1994 - 09.2003
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Assisted nursing staff with medical procedures to support patient care plans.
- Fostered clean and hygienic environment, reducing risk of infections.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Implemented infection control protocols, contributing to safer hospital environment.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Contributed to team meetings, offering insights on patient care improvements based on direct observations.
- Collected and documented patient information to aid in accurate medical record keeping.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Streamlined patient check-in process, enhancing efficiency of care delivery.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Upheld infection control and prevention policies across different patient-facing areas.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Certified Birth Doula
The Doula Network
11.2022 - Current
- Developed customized birth plans to address individual needs and preferences of expectant mothers.
- Strengthened communication between clients and medical professionals, advocating for the wishes of birthing families.
- Optimized comfort levels during labor using non-pharmacological pain relief methods such as hydrotherapy or birth balls.
- Increased postpartum recovery success with thorough follow-up care, including lactation support and newborn care techniques.
- Enhanced client satisfaction by providing continuous emotional, physical, and informational support during labor and birth.
- Encouraged informed decision-making by providing evidence-based information on various childbirth interventions.
- Evaluated progress throughout labor stages to provide appropriate hands-on support and guidance.
- Collaborated with clients prenatally to address any fears or concerns surrounding childbirth, empowering them with knowledge and confidence.
- Promoted a calm environment during labor through relaxation techniques such as guided visualization, breathing exercises, and massage.
- Maintained client confidentiality and established trust through compassionate listening, empathy, and open communication.
- Reduced stress for expecting parents by offering comprehensive prenatal consultations and education on childbirth options.
- Improved client confidence in their birthing abilities through ongoing emotional support and reassurance.
- Educated patients on breastfeeding and provided lactation support.
- Facilitated patient referrals to specialists for advanced pre- or post-natal care.
Medical Assistant
Dr. James Lane
03.1994 - 03.1997
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
Medical Assistant
Dr. Penola Jones
03.1983 - 03.1994
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with fetal monitoring
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant
Dr. John Erkins
06.1982 - 01.1983
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with fetal monitoring
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Master Of Applied Science - MFT
Northcentral University
Scottsdale, AZCertificate - Birth Doula
ProDoula
11.2021
Bachelor Of Science - Counseling Psychology
Argosy University
Phoenix, AZ10.2008
Certificate - Medical Office Assistant
ICM School of Business
Cleveland, OH09.1983
Skills
- Prenatal education
- Physical comfort
- Stress reduction
- Multicultural sensitivity
- Pain management techniques
- Partner support
- Doula support
- Birth planning
- Childbirth preparation
- Labor massage
- Emotional assistance
- Decision-making assistance
- Relaxation strategies
- Breastfeeding support
- Fetal monitoring
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Routine gynecological care
- Patient-focused care
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Decision-making
- Patient education
- Patient confidentiality
- Relationship building
- Sterilization techniques
- Medical documentation
- Emotional support
- Task prioritization
- Patient care coordination
- Self motivation
- Medication administration
- Infection control
- Medical terminology
- Health promotion
- Interpersonal skills
- CPR certified
Timeline
Birth Assistant
Willow Birth Center
10.2024 - Current
Certified Birth Doula
The Doula Network
11.2022 - Current
Patient Care Technician
The Cleveland Clinic
09.1994 - 09.2003
Medical Assistant
Dr. James Lane
03.1994 - 03.1997
Medical Assistant
Dr. Penola Jones
03.1983 - 03.1994
Medical Assistant
Dr. John Erkins
06.1982 - 01.1983
Master Of Applied Science - MFT
Northcentral University
Certificate - Birth Doula
ProDoula
Bachelor Of Science - Counseling Psychology
Argosy University
Certificate - Medical Office Assistant
ICM School of Business
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