Angela Meier
Phoenix
Summary
Dynamic sales professional with extensive experience at Macy's, excelling in customer service and brand management. Proven track record in driving revenue growth through strategic merchandising and effective team leadership. Adept at analyzing sales data and fostering client relationships, ensuring exceptional service and product knowledge to meet customer needs.
Overview
26
26
years of professional experience
Work History
Counter Manager
Macy's
Scottsdale
04.2021 - 04.2025
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Consistently kept up-to-date knowledge of current fashion trends and styles.
- Maintained accurate records of daily, weekly, and monthly sales figures.
- Assisted with store operations, including inventory management and stock replenishment.
Beauty Sales Associate
Macy's
Scottsdale
03.2020 - 04.2021
- Adhered to all safety regulations while stocking merchandise or operating equipment in the store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended additional services or products based on customer needs or requests.
- Processed online orders promptly and efficiently according to company policies.
Counter Manager
Macy's
Phoenix
04.2017 - 04.2021
- Participated in team meetings to discuss strategies for increasing sales volumes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
Beauty Sales Associate
Macy's
Phoenix
03.2015 - 04.2021
- Initiated friendly conversation with customers to determine level of assistance required.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Addressed customer questions and concerns regarding products and services.
- Identified customer beauty needs by asking open-ended questions.
Merchandiser
Macy's
Phoenix
03.2010 - 03.2015
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Coordinated promotional events such as special sales or clearance items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Assistant Branch Manager
Lighthouse Financial and Desert Sands Financial
Phoenix
03.2008 - 08.2008
- Managed 2 branches, loan processor for auto title loans, and processed payments.
- Completed daily collection calls.
- Financial data reports were completed daily.
- Built referrals through the Business Partner Program and clients.
- Conducted good customer service.
Teller
First Credit Union
Scottsdale
11.2006 - 06.2007
- Explained account information to customers in detail as needed.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Built and maintained client relationships through quality, personalized interactions.
Assistant Branch Manager, Supervisor, Sales Rep
Dial America Marketing, Inc.
Tempe
06.2001 - 07.2006
- Managed, trained, interviewed and recruited new sales reps.
- Team leader and coach for a group of sales reps.
- Sales of products for clients.
Account Manager
Discover Financial Services
Phoenix
06.1999 - 08.2000
- Outbound telesales and inbound customer serve for Discover Card.
- Balance transfers, teamwork, and new employee phone/computer demo calls.
Education
Bachelor of Arts - Interdisciplinary Studies in Business And English
Arizona State University
Tempe, AZ12-2004
Associate of Arts - Journalism
Glendale Community College
Glendale, AZ06-2000
High School Diploma -
Moon Valley High School
Phoenix, AZ06-1997
Skills
- Sales management
- Customer service
- Product knowledge
- Brand management
- Reporting and documenting
- Account servicing skills
Timeline
Counter Manager
Macy's
04.2021 - 04.2025
Beauty Sales Associate
Macy's
03.2020 - 04.2021
Counter Manager
Macy's
04.2017 - 04.2021
Beauty Sales Associate
Macy's
03.2015 - 04.2021
Merchandiser
Macy's
03.2010 - 03.2015
Assistant Branch Manager
Lighthouse Financial and Desert Sands Financial
03.2008 - 08.2008
Teller
First Credit Union
11.2006 - 06.2007
Assistant Branch Manager, Supervisor, Sales Rep
Dial America Marketing, Inc.
06.2001 - 07.2006
Account Manager
Discover Financial Services
06.1999 - 08.2000
Bachelor of Arts - Interdisciplinary Studies in Business And English
Arizona State University
Associate of Arts - Journalism
Glendale Community College
High School Diploma -
Moon Valley High School
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