Angelica Guerrero-Osuna
Tuscosn
Summary
Dynamic leader with a proven track record in convenience store operations, driving over $3.5M in annual sales. Expertise in budget management, team development, and profitability enhancement.
Overview
20
20
years of professional experience
Work History
Senior Manager C-Stores
University of Arizona
Tucson
10.2019 - Current
- Directed operations of three convenience stores, generating over $3.5M in annual sales.
- Conducted analyses of administrative and labor costs to optimize budget management.
- Monitored profit and loss statements, maximizing store profitability through strategic decisions.
- Trained and developed performance for team of 18 employees, including managers and supervisors.
- Oversaw continuous training programs to enhance competencies and maintain customer service standards.
- Organized staff meetings to address promotions, issues, and operational concerns.
- Ensured compliance with safety and sanitation standards across all work areas.
Supervisor Senior
University of Arizona
Tucson
11.2013 - 12.2019
- Supervised daily operations across multiple restaurants, ensuring seamless service and quality standards.
- Controlled administrative functions, labor allocation, and budget management to optimize efficiency.
- Analyzed profit and loss statements to enhance profitability and minimize waste.
- Recruited, trained, and motivated a team of over 100 employees to meet corporate standards.
- Managed inventory levels, payroll preparation, and other operational tasks consistently.
- Reviewed and reported on variances in monthly P&L reports to stakeholders.
DS Supervisor
University of Arizona
Tucson
02.2008 - 11.2013
- Supervised daily operations of sole restaurant open until 4 AM in Union.
- Scheduled and trained staff, including 2 full-time and over 40 part-time employees.
- Managed inventory and controlled costs through Food Pro system.
- Compiled weekly and annual budgets using Excel spreadsheets.
- Ordered food and paper supplies daily for warehouse management.
DS Lead Sr.
University of Arizona
Tucson
08.2005 - 07.2007
- Assist with the daily Operation of the Cellar Bistro
- Ordered food and paper goods daily for warehouse
- Managed inventory and cost of goods through Food Pro system
Education
Pima Community College
Tucson, AZSkills
- Budget management
- Profit optimization
- Employee training
- Operations oversight
- Compliance adherence
- Staff recruitment
Timeline
Senior Manager C-Stores
University of Arizona
10.2019 - Current
Supervisor Senior
University of Arizona
11.2013 - 12.2019
DS Supervisor
University of Arizona
02.2008 - 11.2013
DS Lead Sr.
University of Arizona
08.2005 - 07.2007
Pima Community College