Angelica Marquez
Buckeye
Summary
Shift Manager with a track record of enhancing team efficiency and customer satisfaction at McDonald’s. Expert in cash handling and decision-making, adept at resolving customer complaints with superior service. Skilled in leveraging team development and quality assurance to boost performance, consistently achieving top-tier results.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald’s
01.2023 - 02.2025
- Assigned team members to roles that maximized their strengths and efficiency.
- Delegated tasks to team members to enhance workflow efficiency.
- Managed cash flow operations
- Resolved customer complaints through exceptional customer service
Education
Agua Fria High School
Avondale, AZ05.2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Team development
- Quality assurance
Timeline
Shift Manager
McDonald’s
01.2023 - 02.2025
Agua Fria High School
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