Angelica Nichols
Phoenix
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Voice ordering accessibility
DoorDash
Phoenix
01.2025 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
Gaucho Chef
Gelato steakhouse
Phoenix
10.2024 - 04.2025
- Prepared and cooked traditional Argentine dishes using authentic techniques.
- Maintained kitchen cleanliness and adhered to safety protocols consistently.
- Assisted in menu development by providing input on seasonal ingredients.
- Trained new kitchen staff on food preparation and cooking methods.
- Assisted in the preparation of all ingredients for dishes, including cutting and chopping vegetables and meats.
- Cooked meals according to customers' specifications while adhering to established recipes.
- Developed menus to ensure a variety of traditional Argentinean flavours were offered.
- Provided excellent customer service by promptly addressing any complaints or queries.
Team Leader
Yes beauty supply
Phoenix
01.2023 - 02.2024
- Led daily team meetings to discuss project progress and address challenges.
- Coordinated schedules and assignments to optimize team productivity and efficiency.
- Trained new team members on processes, tools, and safety protocols.
- Advised customers on beauty products and skincare routines.
- Managed inventory levels and restocked products as needed.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Handled customer inquiries and resolved issues effectively.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Created a positive shopping experience for each customer through effective communication skills.
- Finalized purchases and processed payments.
Education
Arizona Digital Academy
Phoenix, AzSkills
- Advanced cooking techniques
- Menu development
- Quality control
- Customer relationship management
- Inventory management
- Project management
- Effective communication
- Customer service
- Customer support
- Technical troubleshooting
- Training new employees
- Delivery tracking
- Active listening
- Product upselling
- Payment processing
- Customer account updates
- Cultural awareness
- Account updating
- Cash handling
- Sales expertise
- Account management
- Communicating with clients
- Call control
- Call center customer service
- Friendly, positive attitude
- Leadership
- Voice ordering accessibility
Languages
Spanish
Professional
Timeline
Voice ordering accessibility
DoorDash
01.2025 - 09.2025
Gaucho Chef
Gelato steakhouse
10.2024 - 04.2025
Team Leader
Yes beauty supply
01.2023 - 02.2024
Arizona Digital Academy