Angelica Tellez-Ortiz
PHOENIX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Electronics Associate
Walmart
PHOENIX
01.2024 - Current
- Assisted customers with electronics inquiries and product selection.
- Maintained organized displays of electronic merchandise on sales floor.
- Stocked shelves with new electronics products and ensured proper labeling.
- Supported training of new associates on electronics department procedures.
- Researched new technologies in order to improve existing products.
- Identified production issues related to faulty electronic components.
Skills
- Customer service
- Technical support
- Electronics troubleshooting
- Product knowledge
- Team collaboration
- Certificate in retail
- Employee training
Languages
English
Full Professional
Timeline
Electronics Associate
Walmart
01.2024 - Current