Angelique Gonzalez
Chandler
Summary
Excelled in meeting tight deadlines, enhancing customer satisfaction through meticulous order accuracy, and demonstrating exceptional problem-solving and relationship-building skills. Proven track record of teamwork and maintaining high-quality standards in fast-paced environments.
After two months of working with Walmart, I was awarded Employee of the Month.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
Chandler, AZ
04.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Pet Care Specialist
Mak Pack
Chandler
08.2022 - 03.2023
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
- Reduced pet anxiety during owner absences with consistent routines and comforting interactions.
- Conducted basic grooming services with baths, brushing and nail clipping.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Team Member
Whataburger
Phoenix, AZ
02.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Maryvale High School
Phoenix, AZ05.2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Flexible schedule
- Prioritizing orders
- Upbeat and outgoing attitude
- Heavy lifting
- Verifying order accuracy
- Payment processing
- Documentation and reporting
- Product knowledge
- Merchandise selection
- Physical stamina
- Deadline driven
- Teamwork and collaboration
- Problem-solving
- Time management
- Excellent communication
- Multitasking
- Organizational skills
- Team building
- Analytical thinking
- Conflict resolution
- Active listening
- Task prioritization
Timeline
Personal Shopper
Walmart
04.2024 - Current
Pet Care Specialist
Mak Pack
08.2022 - 03.2023
Team Member
Whataburger
02.2021 - 08.2022
Maryvale High School